Front Desk Coordinator

6 days ago


Simi Valley, California, United States H&R Block Full time
About H&R Block

We are a company that believes in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025.

Our goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block.

We are curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

As a Front Desk Coordinator, your primary responsibility will be to answer phones and greet clients in a personalized, friendly, and inviting manner. You will match clients with the best-suited tax professional for their needs, schedule clients how they would like to be scheduled, and ensure all clients' needs have been met during service.

Other duties may include maintaining office cleanliness and organization of resources with team members, and performing other tasks as assigned.

Your Expertise:

To succeed in this role, you will need experience working in a fast-paced environment, previous experience in a customer service environment, the ability to multi-task, strong organizational and time-management skills, and computer proficiency with the ability to use Microsoft Office.

Benefits

We believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. These benefits include Employee Assistance Program with Health Advocate, Wellbeing program , Neurodiversity and caregiver support available to you and your family, Various discounts on everyday items and services, Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

The Community You Will Join:

At H&R Block, we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.



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