Field Service Technician II

6 days ago


Scottsdale, Arizona, United States Canon Solutions America, Inc. Full time
About the Role

We are seeking a skilled Field Service Technician II to join our team at Canon Solutions America, Inc. As a Field Service Technician II, you will be responsible for diagnosing and repairing complex technical issues with our customers' equipment.

Key Responsibilities
  • Diagnose and repair technical issues with Canon-supported products
  • Service and maintain equipment to Canon standards and specifications
  • Maintain working knowledge of multiple product groups and troubleshoot complex technical issues
  • Meet and exceed customer demands by providing efficient and accurate field maintenance
  • Properly maintain all technical information and Canon property assigned
Requirements
  • High School Diploma or equivalent required, plus 1-2 years of related experience
  • Basic understanding of internet environments and ability to complete introductory period and PDIF new-hire class
  • Valid driver's license and acceptable driving record necessary
  • Ability to work in a 24/7 environment, including shift work and on-call rotations
  • Must be able to lift 50 pounds and be active more than 50% of the time
About Our Company

Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market-leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings.

We offer a competitive compensation package, including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, and more. We are an equal opportunity employer and comply with all applicable federal, state, and local laws, regulations, orders, and mandates.



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