Field Services Technician

4 weeks ago


Scottsdale, Arizona, United States ConvergeOne Full time
Job Summary

We are seeking a highly skilled Field Services Technician to join our team at ConvergeOne. As a Field Services Technician, you will be responsible for providing quick response to customer requests for product support, including cabling and installation of access control devices.

You will also be responsible for troubleshooting and resolving issues with access control software and applications, as well as preparing reports and working with Project Managers to resolve unsolved issues.

This is a fantastic opportunity to work with a leading provider of advanced communications and data technology for business, and to be part of a team that is passionate about delivering exceptional client satisfaction.

Key Responsibilities
  • Provide quick response to customer requests for product support
  • Cabling and installation of access control devices
  • Troubleshooting and resolving issues with access control software and applications
  • Preparing reports and working with Project Managers to resolve unsolved issues
Requirements
  • Ability to work varied day and evening timeframes
  • Ability to daily drive within the region and ability to travel for extended periods nationally when needed
  • Technical knowledge in the structured cabling industry to include safety regulations and compliance
  • Experienced in supporting multiple projects
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment


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