Field Service Technician II

2 weeks ago


Scottsdale, Arizona, United States Canon Solutions America, Inc. Full time
About the Role

At Canon Solutions America, Inc., we are seeking a skilled Field Service Technician II to join our team. As a Field Service Technician II, you will be responsible for diagnosing and repairing complex technical issues with our equipment and providing exceptional customer service.

Key Responsibilities
  • Diagnose and repair technical issues with our equipment, including mechanical, software, and network failures.
  • Provide exceptional customer service, ensuring that our customers are satisfied with the level of service they receive.
  • Work effectively in a fast-paced environment, prioritizing tasks and managing time to meet deadlines.
  • Collaborate with other technical teams to resolve complex technical issues.
  • Stay up-to-date with the latest technical developments and advancements in the field.
Requirements
  • High school diploma or equivalent required.
  • 1-2 years of experience in a technical field, preferably in a customer-facing role.
  • Strong problem-solving and analytical skills.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
What We Offer

At Canon Solutions America, Inc., we offer a competitive compensation package, including medical, dental, and vision benefits, as well as a 401(k) savings plan. We also offer opportunities for professional growth and development, as well as a collaborative and dynamic work environment.



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