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Program Manager

2 months ago

Nashville, Tennessee, United States CATHOLIC CHARITIES, DIOCESE OF NASHVILLE Full time
Job Summary:

Catholic Charities, Diocese of Nashville is seeking a skilled Program Manager to oversee hunger relief programming across all agency programs. This role requires a strong leader who can partner with program directors to design food assistance programs for each unique location, engage with community partners to optimize services for those who are food insecure, and manage daily volunteers to support hunger relief programming.

Key Responsibilities:
  • Program Management: Manage all hunger relief programs, including food pantries and services, and hot meal service in congregant settings.
  • Volunteer Supervision: Manage and supervise daily volunteers to support hunger relief programming across multiple sites.
  • Program Planning: Plan, coordinate, order, and inventory all program meals and pantries.
  • Reporting and Documentation: Document and report monthly inventories, donations, and volunteers.
  • Community Partnerships: Collaborate with community partners/agencies to enhance services to guests and clients.
  • Best Practices: Proactively research and study best practices of other Catholic Charities agencies to build and expand program throughout agency.
  • Transportation: Provide transportation for pick-up and drop-off of food and supplies using an agency vehicle, as needed.
  • Funding and Grants: Collaborate with the agency grants and development teams around funding needs and proposals for revenue development and donor stewardship.
  • Financial Management: Authorize check requests, manage revenue and expenses to ensure program viability, and ensure expenditures are appropriate for each grant program.
  • Team Collaboration: Actively participate in supervision sessions, team meetings, and training.
Requirements:
  • Education: Bachelor's degree in social work or a related field.
  • Experience: Prior supervisory experience required.
  • Work Experience: Two years' work experience with in-crisis populations of various mental health concerns, and economic, ethnic, and racial backgrounds.
  • Non-Profit Experience: Non-profit experience preferred.
Skills and Qualifications:
  • Interpersonal Skills: Effective interpersonal skills including the ability to communicate with people across multiple language barriers.
  • Communication Skills: Ability to convey non-judgmental and open personal qualities with a clear sense of boundaries.
  • Confidentiality: A strong sense of and respect for confidentiality concerning participants and fellow employees.
  • Cultural Competence: Ability to work in a variety of settings with culturally diverse families and communities with the ability to be culturally sensitive and appropriate.
  • Problem-Solving Skills: Excellent written and verbal communication skills.
  • Organizational Skills: Strong problem-solving skills.
  • Teamwork: Ability to plan and organize work, work under pressure, and meet deadlines.
  • Adaptability: Ability to work with a team as well as independently with minimal direction.
  • Physical Demands: Ability to lift 20 pounds and stock shelves, as necessary.
  • Flexibility: Flexibility with work schedule and responding to team and client needs.
  • Language Skills: Ability to speak, read, and write in English.
  • Food Service Skills: Skills in food service.
  • Volunteer Management: Ability to coordinate with a variety of people and large groups of volunteers.
  • Communication: Ability to coordinate and communicate with multiple organizations on projects.
  • Technical Skills: Proficient with Microsoft Office applications.
  • Database Management: Ability to learn multiple databases, and other systems as needed.
  • Driver's License: Current driver's license required. Ability to legally operate a motor vehicle and provide own transportation.