Retail Customer Service Representative

1 month ago


Pasadena, Texas, United States EZCORP Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team at EZCORP. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, helping them find the perfect item, and ensuring a positive shopping experience.

Key Responsibilities
  • Provide excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Process sales, loans, and extensions
  • Perform opening and closing store duties
Requirements
  • High school diploma or GED
  • Customer service, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Work well independently and as a member of a team
  • Ability to multitask
  • Able to pass a criminal background check and drug test
  • Adhere to all Company policies, procedures, and regulations
  • Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics, a plus
  • Sales background, a plus
  • Bilingual, a plus
What We Offer
  • Competitive wages based on experience
  • Opportunity to quickly increase pay and position
  • Structured career path with opportunities for advancement
  • Free health insurance
  • 401(k) with company match
  • Generous paid time off
  • Holiday pay
  • Store discount

We are committed to providing our employees with a positive and supportive work environment, and we offer a range of benefits and opportunities for growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.



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