Shift Support Manager

2 weeks ago


Washington, Pennsylvania, United States McDonald's Full time
About the Role

We are seeking a highly motivated and experienced Shift Support Manager to join our team at McDonald's. As a Shift Support Manager, you will play a key role in ensuring the smooth operation of our restaurant, providing leadership and guidance to our crew members, and delivering exceptional customer service.

Key Responsibilities
  • Lead shifts and ensure that customers receive a fast, accurate, and friendly experience.
  • Provide coaching and guidance to crew members to ensure they meet McDonald's standards.
  • Monitor performance during shifts and take action to address any issues.
  • Communicate with the next Shift Manager to ensure a seamless transition.
  • Meet targets and help departments meet their goals.
  • Perform a variety of tasks, including planning, monitoring, and communicating.
Requirements
  • Previous experience in a leadership or management role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Knowledge of McDonald's systems and processes.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for advancement and professional growth.
  • Free education through Colorado Technical University.
  • 100% discount on meals while working and 30% discount when off-duty.
  • McPerks, including a 25% discount on monthly cell phone bills.
  • Direct deposit and pay cards available.
  • Paid orientation and on-the-job training.

At McDonald's, we are committed to providing a positive and inclusive work environment. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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