Bilingual Customer Relations Manager

1 week ago


Saint Paul, Minnesota, United States Pratap Bhosale - State Farm Agency Full time
Position Overview

Pratap Bhosale - State Farm Agency is seeking a dedicated Bilingual (Spanish/English) Account Manager to enhance our customer engagement and drive business growth. While prior experience in insurance is not mandatory, we are eager to train the right candidate who possesses the ideal personality and skill set.

We are looking for a dynamic individual who is passionate about fostering relationships and delivering exceptional customer service. If you are a proactive self-starter who thrives in a vibrant work environment, this role offers a fulfilling career path with significant income and advancement opportunities.

Key Responsibilities

  • Generate leads, arrange meetings, assess customer requirements, and promote suitable products and services.
  • Build and maintain customer relationships, ensuring timely follow-ups as necessary.
  • Deliver prompt, precise, and courteous customer support, which may involve addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing issues.

What We Offer

  • Competitive base salary complemented by commission and bonuses.
  • Valuable industry experience.
  • Opportunities for professional growth and career advancement within our agency.

Qualifications

  • Preferred: Spanish fluency with strong English communication skills.
  • Preferred: Experience in insurance sales, with Property & Casualty and Life & Health licenses.
  • Sales experience (whether in retail, telemarketing, or as a sales representative) is advantageous.
  • Proven track record of achieving sales targets is preferred.
  • Exceptional communication abilities - both written and verbal.
  • Self-driven and motivated.
  • Capability to manage multiple tasks effectively.
  • Ability to connect with customers on a personal level.
  • Must be able to obtain Property & Casualty license.
  • Must be able to obtain Life & Health license.

If you envision yourself thriving in this role, we encourage you to submit your resume. We will provide further details regarding the next steps in the interview process.



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