Customer Success Manager in the USA
1 month ago
We are seeking a highly skilled Customer Success Manager to join our team in the USA. As a key member of our customer success team, you will be responsible for driving the successful adoption and onboarding of our services, helping customers realize the business value of our partnership and offerings.
Key Responsibilities:- Drive customer adoption and onboarding of our services
- Guide customers through changes needed to unlock the full value of our products
- Partner with business development teams and executives to develop strategic and technical plans
- Coordinate internal resources to support product delivery, implementation, and deployment
- Identify and analyze customer needs to improve product offerings
- Output and share customer success stories and best practices
- Maintain client relationships and provide support
- Bachelor's degree or above
- At least 5 years of B2B customer success, customer service, or account management experience in SaaS related fields
- Deep understanding of the beauty industry preferred
- Bilingual in English and Spanish preferred
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Customer Success Manager-USA
1 month ago
New York, New York, United States Checkmate Services Full timeCustomer Success ManagerWe are seeking a visionary Customer Success Manager to lead the establishment and growth of our Customer Success department in the restaurant arena.This role is pivotal in enhancing customer experience, driving product adoption, and ensuring our clients achieve their desired outcomes.The ideal candidate will have a strong background...
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Customer Success Manager
4 weeks ago
New York, New York, United States The Fedcap Group Full timeJob DescriptionSingle Stop is seeking a Customer Success Manager to join our team. As a key member of our organization, you will play a critical role in ensuring the success and satisfaction of our partners. Your primary responsibility will be to facilitate onboarding, training, and consulting services for new and existing partners, ensuring they are fully...
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Senior Customer Success Manager
1 month ago
New York, New York, United States Persado Full timeDrive Customer Success at PersadoPersado is seeking a highly motivated and results-driven Customer Success Manager to partner with our customers to drive value through adoption of our platform. As a key member of our Customer Success team, you will be responsible for building relationships with customers, establishing success metrics, and tracking results to...
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Customer Success Manager
4 weeks ago
New York, New York, United States The Fedcap Group Full timeJob DescriptionSingle Stop is seeking a Customer Success Manager to facilitate onboarding, training, and consulting services for new and existing partners. The ideal candidate will be responsible for delivering personalized consulting services, designing and leading training sessions, and ensuring partners maximize the impact of our solutions on the...
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Head of Customer Success Enterprise USA
1 month ago
New York, New York, United States Fundraise Up Full timeJob Title: Head of Customer Success, EnterpriseAt Fundraise Up, we are seeking a seasoned Customer Success leader to join our team and drive engagement and growth across our largest enterprise and strategic non-profit customers.Key Responsibilities:Lead Fundraise Up's Enterprise Customer Success team, ensuring consistent engagement and satisfaction among...
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Customer Success Manager
4 weeks ago
New York, New York, United States Rilla Full timeRilla is revolutionizing the sales industry with its cutting-edge conversation intelligence software. We're seeking a highly skilled Customer Success Manager to join our team and help our customers achieve long-term success.The ideal candidate will have experience in customer success management, account management, project management, or operations, and will...
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Customer Success Manager
4 weeks ago
New York, New York, United States Leapsome Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Leapsome. As a Customer Success Manager, you will be responsible for ensuring that our customers achieve their goals and objectives through the effective use of our platform.Key Responsibilities:Take ownership of a portfolio of customers to ensure...
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Customer Success Manager
4 weeks ago
New York, New York, United States IntelliShift Full timeWe are seeking a Customer Success Manager to join our team at IntelliShift, a rapidly growing B2B SaaS company with 20 years of expertise in fleet management technology.The Customer Success team establishes and advances relationships from the C-suite to business line and IT leaders, middle managers, and front-line users.As a Customer Success Manager, you...
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Customer Success Manager
4 weeks ago
New York, New York, United States Pear VC Full timeCustomer Success ManagerAt Conduit Tech, we're revolutionizing the way HVAC contractors design, sell, and install high-efficiency systems. As our Customer Success Manager, you'll play a critical role in scaling our early-stage startup and ensuring the success of our customers. You'll be responsible for facilitating customer feedback, training our teams on...
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Customer Success Manager
1 month ago
New York, New York, United States MicroStrategy Full timeCustomer Success ManagerAt MicroStrategy, we're seeking a seasoned Customer Success Manager to join our team. As a key member of our customer-facing team, you'll be responsible for ensuring the successful adoption and ongoing usage of our SaaS products by our mid-market customers. Your focus will be on building strong relationships with our customers,...
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Customer Success Manager
4 weeks ago
New York, New York, United States Kaltura Full timeCustomer Success ManagerKaltura is seeking a highly motivated and experienced Customer Success Manager to join our team. As a key member of our Revenue team, you will be responsible for ensuring the long-term success of our customers in a defined Region.The ideal candidate will have a proven track record of success in customer-facing roles, with a strong...
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Customer Success Manager
4 weeks ago
New York, New York, United States Claroty Full timeWe are seeking a highly skilled Customer Success Manager to join our team at Claroty. As a Customer Success Manager, you will be responsible for creating and cultivating deep and meaningful relationships with our top customers and building their loyalty towards Claroty. You will also be responsible for getting customer feedback and representing their voice...
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Customer Success Manager
4 weeks ago
New York, New York, United States MicroStrategy Full timeMid-Market Customer Success ManagerAt MicroStrategy, we're at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. As a Mid-Market Customer Success Manager, you'll play a pivotal role in driving the adoption and optimization of our SaaS products, ensuring our customers achieve their business goals.Key...
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Customer Success Manager
4 weeks ago
New York, New York, United States Coast Full timeAbout the Role:We are seeking a highly skilled Customer Success Manager to join our team at Coast. As a Customer Success Manager, you will be responsible for ensuring our customers receive maximum value from our solution throughout their lifecycle.Key Responsibilities:Manage all post-sales activity for customers through strong relationship-building, product...
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Customer Success Manager
1 month ago
New York, New York, United States Adobe Systems Full timeJob Title: Customer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our Growth CS Organization at Adobe. As a key member of our team, you will be responsible for leading a group of Customer Success Managers focused on our Substance 3D Product in the Creative Cloud ecosystem.Key Responsibilities:Maintain deep product knowledge...
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Customer Success Manager
1 month ago
New York, New York, United States Rilla Full timeAbout RillaRilla is a leading conversation intelligence software for outside sales, empowering sales reps to improve their conversations and close deals. Our mission is to bring the power of conversation intelligence to the more than 10M salespeople who work offline.We're growing 20% MoM, with hundreds of clients, including Fortune 500 companies, and a Net...
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Customer Success Manager
4 weeks ago
New York, New York, United States MicroStrategy Full timeTransform Your Career with MicroStrategyAs a Mid-Market Customer Success Manager at MicroStrategy, you will play a pivotal role in driving the success of our clients. You will be responsible for managing a book of business of $5-$10M ARR with accounts $100-500K in ARR each. Your primary focus will be on customer onboarding, account management, financial...
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Customer Success Manager
4 weeks ago
New York, New York, United States SIRO Limited Full timeSiro is a Series A company that empowers field sales professionals with data-driven coaching and actionable insights. As a Customer Success Manager, you will be one of the first hires in this role and will own onboarding, training, and ongoing success in Siro deployments with field sales teams. You will drive engagement and impact by building strong...
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Customer Success Manager
4 weeks ago
New York, New York, United States Ordergroove Full timeAbout the Role:At Ordergroove, we're looking for a talented Customer Success Manager to join our dynamic team. As a key member of our Customer Success Team, you will be responsible for building and maintaining strong relationships with our clients, understanding their business needs, and providing strategic recommendations to drive their success.Key...
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Customer Success Manager
4 weeks ago
New York, New York, United States Intuit Inc Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Intuit Inc. This is a unique opportunity to work with a talented group of professionals who are passionate about delivering exceptional customer experiences.The ideal candidate will have a proven track record of building and maintaining strong relationships with...