Member Workflow Specialist
3 days ago
We are seeking a highly skilled Member Workflow Specialist to join our team at Gainwell Technologies LLC. As a key member of our operations team, you will play a critical role in assisting members with Medicaid services through our member portal.
Key Responsibilities- Provide friendly and general technical support to members navigating the online application process
- Assist with user/password resets and troubleshoot technical issues
- Enter data sent in by members to determine eligibility and resolve questions regarding their qualifications
- Develop a deep understanding of our client's business and apply knowledge to support efficient procedures and adherence to service level agreements
- Contribute to problem identification and resolution, interpreting, auditing, and reconciling reports for accuracy or completeness
- Handle company confidential data according to policy and guidelines
- Outstanding customer service skills with a call center background a plus
- Ability to multitask and work with multiple computer applications
- Good internet service is required for all positions
- Experience working with client company products and/or services
- Bilingual a plus
- On-site training at Oklahoma City, OK
- Hybrid work arrangement after training
We offer a competitive salary range of $28,500.00 - $40,700.00 per year, depending on geographic region, internal equity, job-related knowledge, skills, and experience. Our benefits package includes a generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We are committed to a diverse, equitable, and inclusive workplace and are proud to be an Equal Opportunity Employer.
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Member Workflow Specialist
3 days ago
Oklahoma City, Oklahoma, United States Gainwell Technologies LLC Full timeRole SummaryWe are seeking a highly skilled Member Workflow Specialist to join our team at Gainwell Technologies LLC. As a key member of our operations team, you will play a critical role in assisting members with Medicaid services through our member portal.Key ResponsibilitiesProvide technical support to members navigating the online application process,...
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Workflow Eligibility Support Specialist
3 days ago
Oklahoma City, Oklahoma, United States Gainwell Technologies Full timeGainwell Technologies is seeking a skilled Workflow Eligibility Support Specialist to join our team. As a key member of our team, you will play a vital role in assisting members with Medicaid services through our member portal.Your ResponsibilitiesProvide friendly and general technical support to callers as they navigate through the online application and...
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Workflow Eligibility Support Specialist
3 weeks ago
Oklahoma City, Oklahoma, United States Gainwell Technologies Full time**Job Summary**The successful candidate will provide exceptional support to members navigating the Medicaid application process through our member portal. This role involves offering friendly and technical assistance with online application navigation, user/password resets, and data entry to determine eligibility.Key ResponsibilitiesEnter member-submitted...
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Workflow Eligibility Support Specialist
2 weeks ago
Oklahoma City, Oklahoma, United States Gainwell Technologies Full timeSummaryThe successful candidate will be responsible for providing assistance to members applying for Medicaid services through the member portal. Their key responsibilities will include providing technical support to callers as they navigate the online application and assisting with user/password resets.Your Role in Our MissionEnter data sent in by members...
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