Blood Institute Field Training Specialist

5 days ago

Oklahoma City, Oklahoma, United States Oklahoma Blood Institute Full time
Job Title: Field Training Specialist

Our Blood Institute is seeking a highly skilled Field Training Specialist to join our Donor Recruitment team. As a key member of our team, you will be responsible for identifying skill gaps and developing training paths to fill those gaps.

The ideal candidate will be both data and metrics driven, as well as hands-on with excellent communication and donor development skills. You will work closely with our Donor Recruitment Management Team to oversee sales calls, including prospects and existing donor groups, and work with individual Recruitment team members to develop their skills to achieve their goals and targets.

You will also act as an advocate to promote the voice of Drive Champions (DC) and ensure DC effectiveness by coaching account consultants on DC engagement strategies.

Responsibilities:

  • Identify skill gaps and develop training paths to fill those gaps
  • Oversee sales calls, including prospects and existing donor groups
  • Work with individual Recruitment team members to develop their skills to achieve their goals and targets
  • Act as an advocate to promote the voice of Drive Champions (DC) and ensure DC effectiveness
  • Cook account consultants on DC engagement strategies
  • Mentor recruitment staff to use the programs available to help increase drive donations
  • Mentor recruitment staff to build effective and strategic relationships with sponsors and partners to build strategic blood drive programs that meet the collection needs
  • Cook recruitment staff on effective and strategic blood presentations
  • Mentor new staff in business plan development ensuring appropriate penetration for the Consultant's territory
  • Cook recruitment staff on time management, sales activity expectations, planning guidelines and process workflows
  • Consult on account and calendar strategies

Requirements:

  • High school diploma or equivalent required; Bachelor's degree preferred
  • 3+ years' experience in sales, training or equivalent
  • Must be able to travel across our system to provide training (60-70% travel)
  • Must be 21 years of age or older
  • Must have a current driver's license
  • Must provide an MVR with zero points and no moving/traffic violations in the past 3 years if selected
  • Experience with non-profit development and donor relations
  • Experience creating sales tools (written, digital & video)
  • Good written, verbal and presentation skills
  • Strong analytical skills and ability to develop metric reports
  • Must demonstrate excellent leadership and teamwork skills
  • Must be self-motivated
  • Must demonstrate strong time/project management and prioritizing capabilities
  • Excellent organizational and time management skills
  • Understanding of technical requirements and problem resolution skills

Primary Responsibilities:

  • When necessary, Trainer will fill in vacant Account Consultant territory and transition new consultant into the role.
  • Work with Executive Directors, Recruitment Managers and Training department staff in development, review and execution of open territory plans.
  • Work with Account Consultants to have effective sales calls/meetings with both existing donor groups and potential new donor groups.
  • Teach account consultants to identify development levels of Drive Champions and adapting the consultant's leadership style to each type.
  • Analyze available recruitment reports to identify trends, gaps and areas of improvement.
  • Visit Donor Recruitment staff from across the system to execute sales training both on-the-job as well as in-office and virtually on a scheduled rotation.
  • Teach account consultants to mentor DCs on developing committees and teams to strengthen blood drives to expand penetration rates within Drive organizations.
  • Mentor recruitment staff to use the programs available to help increase drive donations.
  • Gain and maintain certification in Integrity Sales Training Program (provided through employment).
  • Mentor recruitment staff to build effective and strategic relationships with sponsors and partners to build strategic blood drive programs that meet the collection needs.
  • Cook staff to navigate conversations with sponsors and C-suite level executives including hospital partners.
  • Mentor and coach recruitment staff on effective and strategic blood presentations.
  • Mentor new staff in business plan development ensuring appropriate penetration for the Consultant's territory.
  • Cook recruitment staff on time management, sales activity expectations, planning guidelines and process workflows.
  • Consult on account and calendar strategies.

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