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Senior Pastry Manager

2 months ago

Austin, Texas, United States Nova Hospitality Full time
About the Role

We are seeking a highly skilled and experienced Pastry Chef to lead our pastry programs and oversee the daily operations of our bakery. As a key member of our culinary team, you will be responsible for creating and implementing innovative pastry concepts, managing a team of pastry professionals, and ensuring exceptional customer service.

Key Responsibilities
  • Pastry Program Development: Create and implement new pastry concepts, menus, and recipes to drive sales and customer satisfaction.
  • Team Management: Lead, motivate, and develop a team of pastry professionals to achieve exceptional results and high-quality products.
  • Operations Management: Oversee the daily operations of the bakery, including inventory management, supply chain logistics, and equipment maintenance.
  • Customer Service: Ensure exceptional customer service by responding to customer feedback, resolving issues, and providing personalized service.
  • Food Safety and Quality: Maintain high standards of food safety and quality by adhering to Nova Hospitality's food safety policies and procedures.
  • Financial Management: Manage the bakery's budget, including inventory costs, labor costs, and overhead expenses.
Requirements
  • 5+ Years of Pastry Management Experience: Proven track record of leading a pastry team and developing innovative pastry concepts.
  • 2+ Years of Bakery or Hotel/Resort Production Experience: Experience in a fast-paced bakery or hotel/resort production environment.
  • Certificate in Culinary Arts: Preferred but not required.
  • Working Knowledge of Baking Techniques: Proven ability to accurately calculate P&L and implement spending changes.
  • Strong Leadership and Communication Skills: Ability to motivate and develop a team, communicate effectively with customers and colleagues, and adapt to changing situations.