Client Service Lead
4 days ago
We are seeking a highly motivated and client-focused individual to join our dynamic team as a Client Service Lead. This key role will oversee the daily functions of our client call center and be responsible for the supervision and operational management within the call center.
Key Responsibilities:- Oversee the daily operations of our client contract center, ensuring seamless functioning 24/7/365.
- Inspire and hold accountable a diverse team, fostering motivation and accountability.
- Determine optimal staffing levels across all shifts, training, coaching, counseling, and driving a client-focused environment.
- Conduct assessments of call center needs, conduct performance reviews, and uphold customer service standards.
- Lead by example, engaging with both clients and colleagues to instill confidence through strong attention to detail, a sense of urgency, and diligent follow-up.
- Address and document customer and departmental complaints, resolving issues effectively.
- Proficiently handle challenging and escalated client calls.
- Identify opportunities to enhance operational efficiency and effectiveness, implementing industry best practices and facilitating their integration.
- Driven self-starters, adept at multitasking and organization, with a knack for managing multiple priorities.
- Exceptional interpersonal skills, along with the ability to communicate effectively with both employees and clients.
- Knowledge of call center management is a must, operations, and quality processes is essential.
- A proven track record of optimizing staff performance, nurturing talent, and demonstrating strong leadership qualities.
- A solid foundation in technically, coupled with a willingness to familiarize oneself with new hardware and software applications.
Ultimate Staffing is an equal opportunity employer and welcomes applications from diverse candidates. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws.
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Client Service Lead
3 weeks ago
Manchester, New Hampshire, United States Ultimate Staffing Full timeClient Service LeadWe are seeking a highly motivated and client-focused individual to join our dynamic team as a Client Service Lead. This key role will oversee the daily functions of our client call center and be responsible for the supervision and operational management within the call center.Key Responsibilities:Oversee the daily operations of our client...
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Senior Client Service Representative
2 weeks ago
Manchester, New Hampshire, United States Marsh LLC Full timeAbout UsMarsh McLennan Agency Midwest is a leading provider of business insurance, employee benefits, and risk management solutions. Our team of experts is dedicated to delivering exceptional service and support to our clients.Job SummaryWe are seeking a highly skilled Senior Client Service Representative to join our team. As a key member of our client...
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Client Services Coordinator
3 weeks ago
Manchester, New Hampshire, United States US Housing Consultants Full time{"title": "Client Services Coordinator", "description": "Job SummaryUS Housing Consultants is seeking a highly motivated and detail-oriented Client Services Coordinator to join our team. As a key member of our team, you will be responsible for providing exceptional client service, coordinating projects, and supporting our staff.Key ResponsibilitiesCoordinate...
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Caregiver for Elderly Client
4 days ago
Manchester, New Hampshire, United States Always Best Care Senior Service Full timeSeeking Experienced CaregiversWe are looking for compassionate and reliable caregivers to provide exceptional care for our special clients in the Manchester and Vernon areas. As a caregiver with Always Best Care Senior Service, you will have the opportunity to make a meaningful difference in the lives of our clients and their families.Responsibilities:Assist...
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Client Services Associate
1 week ago
Manchester, New Hampshire, United States Alumni Ventures Full timeAbout Alumni VenturesAlumni Ventures is a leading venture capital firm that is redefining the way individuals can invest in startups. With a rapidly growing portfolio of over 1,400 venture-backed companies and a community of 750,000+ members and subscribers across all its funds, we are continuously pushing the boundaries of innovation.About This RoleWe are...
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Client Services Associate
2 weeks ago
Manchester, New Hampshire, United States Alumni Ventures Full timeAbout Alumni VenturesWe are a leading venture capital firm that is redefining the way individuals can invest in startups. With a rapidly growing portfolio of over 1,400 venture-backed companies and 750,000+ community members and subscribers across all our funds, we are committed to delivering a direct-to-investor approach to thousands of accredited...
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Radiology Technician
1 month ago
Manchester, New Hampshire, United States Lead Health Full timeJob SummaryLead Health is seeking a skilled Radiology Technician to join our team for a travel assignment in Portsmouth, New Hampshire.Job Description & RequirementsSpecialty: Radiology TechnicianDiscipline: Allied Health ProfessionalShift: 10 hours, daysEmployment Type: TravelWe are looking for a highly motivated and experienced Radiology Technician to...
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Lead Agent, Passenger Service
3 weeks ago
Manchester, New Hampshire, United States TREGO DUGAN AVIATION OF GRAND ISLAND INC Full timeJob DescriptionTrego-Dugan Aviation of Grand Island Inc. is seeking a highly skilled and experienced Lead Agent, Passenger Service to join our team at Manchester Boston Regional Airport. As a key member of our customer service team, you will be responsible for providing exceptional service to our passengers, ensuring a smooth and efficient travel...
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Travel Nurse RN
2 days ago
Manchester, New Hampshire, United States HealthEcareers - Client Full timeJob Title: Travel Nurse RN - Operating Room AssignmentHealthEcareers - Client is seeking a travel nurse RN for an Operating Room assignment in Manchester, Connecticut.Job Requirements:Specialty: Operating RoomDiscipline: Registered Nurse (RN)Duration: 13 weeksShift: 8 hours, daysEmployment Type: TravelBenefits include a $600 travel bonus, day 1 health...
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Lead Aviation Service Manager
3 days ago
Manchester, New Hampshire, United States TREGO DUGAN AVIATION OF GRAND ISLAND INC Full timeJob Title: Lead Agent, Passenger ServiceJob SummaryTrego-Dugan Aviation of Grand Island Inc. is seeking a highly skilled and experienced Lead Agent, Passenger Service to join our team at Manchester Boston Regional Airport. As a key member of our operations team, you will be responsible for overseeing the daily activities of our Customer Service Agents,...
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Client Services Associate
2 weeks ago
Manchester, New Hampshire, United States Alumni Ventures Full timeJob Title: Client Services Associate - Investor RelationsAbout Alumni VenturesAlumni Ventures is a leading venture capital firm that is revolutionizing the way individuals can invest in startups. With a rapidly growing portfolio of over 1,400 venture-backed companies and a community of 750,000+ members and subscribers across all its funds, we are pushing the...
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Travel Nurse RN Position
4 weeks ago
Manchester, New Hampshire, United States HealthEcareers - Client Full timeJob Title: Travel Nurse RNHealthEcareers - Client is seeking a skilled Travel Nurse RN to join their team in Manchester, Connecticut.Job Summary:We are looking for a dedicated and compassionate Registered Nurse to work in our Emergency Department. As a Travel Nurse RN, you will have the opportunity to work in a fast-paced environment and make a meaningful...
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Customer Service Lead
2 days ago
Manchester, New Hampshire, United States Circle K Full timeCustomer Service LeadAt Circle K, we're looking for a skilled Customer Service Lead to join our team. As a key member of our retail team, you'll be responsible for providing exceptional customer service, resolving customer issues, and leading by example. Your expertise will help us deliver a world-class shopping experience for our customers.Key...
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Client Technology Manager
2 days ago
Manchester, New Hampshire, United States Mainstay Technologies Full timeJob SummaryMainstay Technologies is seeking a highly skilled Client Technology Manager to join our team. As a key member of our IT department, you will be responsible for managing ongoing client relationships, participating in leading technology improvements, and overseeing proactive measures to ensure the highest level of service delivery.Key...
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Radiology Technician
1 month ago
Manchester, New Hampshire, United States Lead Health Full timeJob SummaryLead Health is seeking a skilled Radiology Technician to join our team for a travel assignment in Portsmouth, New Hampshire.Job Description & RequirementsSpecialty: Radiology TechnicianDiscipline: Allied Health ProfessionalShift: 10 hours, daysEmployment Type: TravelWe are looking for a highly motivated and experienced Radiology Technician to work...
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Client Support Specialist
4 weeks ago
Manchester, New Hampshire, United States Western & Southern Life Full timeJob SummaryWe are seeking a highly skilled and customer-focused Client Support Specialist to join our team at Western & Southern Life. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and concerns in a timely and professional manner.Key ResponsibilitiesProvide...
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Travel Nurse RN Position
4 weeks ago
Manchester, New Hampshire, United States HealthEcareers - Client Full timeJob Title: Emergency Department RNHealthEcareers - Client is seeking a skilled Emergency Department RN for a travel nursing opportunity in Manchester, New Hampshire.Job DetailsSpecialty: Emergency DepartmentDiscipline: Registered Nurse (RN)Duration: 13 weeksShift: 12 hours, nightsEmployment Type: TravelThe ideal candidate will have experience in emergency...
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Customer Service Lead
4 days ago
Manchester, New Hampshire, United States Circle K Full timeLead Customer Service Representative at Circle KAs a key member of our Circle K team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. Your key responsibilities will include:Key Responsibilities:Providing prompt and courteous customer service, resolving customer issues in a...
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Client Services Associate
4 weeks ago
Manchester, New Hampshire, United States Alumni Ventures Full timeAbout Alumni VenturesAlumni Ventures is a pioneering venture capital firm that is revolutionizing the way individuals can invest in startups. With a portfolio of over 1,400 venture-backed companies and a community of 750,000+ members and subscribers, we are growing rapidly and pushing the boundaries of innovation.About This RoleWe are seeking an Investor...
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Customer Service Team Lead
4 days ago
Manchester, New Hampshire, United States Aristocrat Interactive Careers Full timeJob Title: Player Support SupervisorAristocrat Interactive is seeking a highly skilled and experienced Player Support Supervisor to lead and direct the Contact Center team within our iGaming and iLottery business unit.Key Responsibilities:Oversee Tier 1 and Tier 2 customer service representatives, ensuring exceptional support for our players.Manage daily...