Restaurant Operations Manager

3 days ago

Glen Ellyn, Illinois, United States Tri City Foods Full time
About Us

We are a growing Burger King franchise with a strong commitment to customer satisfaction and employee development. As a key member of our team, you will have the opportunity to contribute to our success and grow with our organization.

Job Summary

We are seeking an experienced and results-driven Assistant Manager to join our team. As a key leader, you will be responsible for ensuring exceptional customer service, maintaining high-quality operations, and driving sales growth. If you are a motivated and team-oriented individual with a passion for delivering results, we encourage you to apply.

Key Responsibilities
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Lead and motivate a high-performing team to achieve sales and operational goals
  • Monitor and maintain high-quality operations, including food safety and quality control
  • Manage inventory, labor, and other operational expenses to achieve profitability
  • Collaborate with the Restaurant General Manager to develop and implement action plans to improve guest metrics
  • Ensure accuracy of daily numbers, cash handling, and HACCP logs
  • Review and implement cost controls to optimize profitability
  • Monitor and adjust people charts and production planning as needed
  • Implement action plans to address employee needs and operational assessments
Requirements
  • High school diploma or equivalent required
  • Minimum 1-2 years supervisory experience
  • Excellent guest service skills and ability to work in a fast-paced environment
  • Ability to communicate effectively with guests and team members
  • Ability to resolve issues in compliance with Burger King standards
  • Ability to keep employees motivated, resolve conflicts, and make hard decisions
  • Available to work all shifts, including weekends and holidays
Perks and Benefits
  • Scholarship Fund Program provides scholarships to Burger King team members and their families
  • Burger King emergency fund provides short-term financial assistance to employees experiencing hardships
  • Discount program offering discounts on various products and services
  • Wellness program providing incentives for healthy behaviors
  • Pregnancy planning tool to track fertility and baby growth

We are an equal opportunity employer and conduct background checks on all employees. Please note that the Company reserves the right to modify or terminate this job posting at any time.

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