Restaurant Shift Leader

4 days ago


Glen Ellyn, Illinois, United States Potbelly Corporate Full time
Restaurant Shift Leader Job Description

Potbelly Corporate is seeking a highly motivated and experienced Restaurant Shift Leader to join our team. As a key member of our management team, you will be responsible for leading a shift by managing and developing associates to execute outstanding product quality and customer service, building sales and controlling costs for each shift.

Key Responsibilities:
  • Lead a shift by managing and developing associates to execute outstanding product quality and customer service
  • Build sales and control costs for each shift
  • Ensure all security procedures are followed
  • Ensure back-of-the-house procedural standards are met
  • Count drawers and follow proper daily cash handling procedures
  • Prepare quality finished products efficiently
  • Comply with health and safety standards for food, cleanliness, and safety
  • Restock food line, chips, and cooler
  • Clean tables, counters, floors, bathrooms, kitchen, and utensils; take out trash
  • Operate cash register: handle, balance, and follow all cash handling procedures
  • Effectively handle customer complaints/issues
Requirements:
  • Minimum of 1 year supervisory experience in a restaurant or retail environment
  • Ability to stand/walk for 8-9 hours or as needed
  • Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally
  • Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment

Potbelly Corporate is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment where all employees feel valued and empowered to succeed.

*Potbelly Corporate cannot make guarantees about tip earnings*

Potbelly Corporate actively creates and promotes an environment that is inclusive of all people and their unique abilities, strengths, and differences. We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business.



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