Call Center Agent

1 day ago


Buffalo, New York, United States iQuor Full time

iQor is seeking a skilled Call Center Agent to join our team. As a Call Center Agent, you will play a critical role in delivering exceptional customer service and support to our clients. We offer a competitive salary of $16/hour, opportunities for growth and development, and a dynamic work environment that values teamwork and collaboration.

As a Call Center Agent, your primary responsibility will be to handle inbound and outbound calls, respond to customer inquiries, and resolve issues in a timely and professional manner. You will also have the opportunity to build lasting relationships with clients, customers, and other call center team members based on trust and reliability.

To succeed in this role, you will need excellent communication and problem-solving skills, as well as the ability to work independently and in a team environment. You should be able to maintain accuracy and production standards, and have a strong commitment to delivering amazing customer service.

Job Description:
  • Responsibilities:
  • Answer inbound calls and greet customers with energy and enthusiasm.
  • Place outbound calls and communicate with customers in a friendly and professional manner.
  • Build lasting relationships with clients, customers, and other call center team members.
  • Understand and strive to meet or exceed call center metrics while providing excellent customer service.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.



  • Buffalo, New York, United States iQuor Full time

    About the RoleThis is a great opportunity to build lasting relationships with clients, customers, and other call center team members based on trust and reliability. As a Customer Service Call Center Agent, you will be responsible for answering inbound calls and greeting customers with energy and enthusiasm, placing outbound calls and communicating with...


  • Buffalo, New York, United States iQuor Full time

    iQor OverviewiQor is a leading provider of customer experience solutions, empowering businesses to deliver exceptional service and drive growth. Our innovative approach combines cutting-edge technology with a passion for people and results.Job DescriptionWe are seeking a talented Call Center Service Associate to join our team. As a Call Center Service...


  • Buffalo, New York, United States Continental Service Group Full time

    About the Job:Job Summary: We are seeking a skilled and detail-oriented Call Center Representative to join our team at Continental Service Group, LLC.Key Responsibilities:Account Management: Manage and collect on delinquent accounts using a consultative approach to help consumers identify the most suitable way to resolve a balance in the best interest of all...


  • Buffalo, New York, United States Northtown Automotive Companies Full time

    Job DetailsNorthtown Kia in Amherst, NY is seeking a full-time Customer Service Advocate to join their team. As a key member of the service department, you will be responsible for providing exceptional customer service and ensuring seamless communication throughout the service process.Key Responsibilities:Answer all incoming calls from customers inquiring...


  • Buffalo, New York, United States Ansible Government Solutions, LLC Full time

    OverviewAnstible Government Solutions, LLC is recruiting an oncologist to provide medical services at the Buffalo VA Medical Center. The ideal candidate will have expertise in chemotherapy and a strong understanding of molecular genetic testing.ResponsibilitiesInterpret mutational and molecular genetic testing to inform chemotherapeutic agent...


  • Buffalo, New York, United States CRST The Transportation Solution, Inc. Full time

    Job OverviewThis role is responsible for responding to and/or managing inquiries, complaints, and feedback from customer accounts. You will provide support through various channels, such as phone, email, or social media. Effective communication, understanding customer needs, and providing solutions promptly are essential skills required for this position.You...


  • Buffalo, New York, United States VIA, Visually Impaired Advancement Full time

    About the PositionVIA, Visually Impaired Advancement is seeking a part-time Communications Center Operator to join our team. The successful candidate will be responsible for answering external and internal calls at the Buffalo VA hospital.The ideal candidate will have strong communication skills and be able to work effectively in a fast-paced environment....


  • Buffalo, New York, United States European Wax Center Full time

    The Job DescriptionThis position involves working in a fast-paced environment where you will interact with guests via phone calls.You will be responsible for booking reservations, confirming existing reservations, and addressing any guest concerns that may arise during their call.We are seeking an individual who possesses strong verbal communication skills...


  • Buffalo, New York, United States European Wax Center Full time

    A Day in the Life of a Phone Experience SpecialistYou will be responsible for booking reservations, confirming existing reservations, and addressing any guest concerns that may arise during their call.Your strong verbal communication skills will enable you to effectively handle escalated calls with confidence and professionalism.In this dynamic role, you...


  • Buffalo, New York, United States European Wax Center Full time

    About the RoleThis position is responsible for providing a lasting and engaging phone experience for our guests by booking reservations, confirming reservations, and handling guest concerns.As a Customer Service Representative at European Wax Center, you will be working in a fast-paced environment where you will interact with guests via phone calls. Your...


  • Buffalo, New York, United States Basil Family Dealerships Full time

    At Basil Family Dealerships, we are committed to providing exceptional customer service and creating a seamless experience for our clients. As a Business Development Center (BDC) Representative, you will play a critical role in driving sales growth by managing incoming phone calls and internet leads.Key Responsibilities:Receive and process inbound phone...


  • Buffalo, New York, United States AMN Healthcare Full time

    We are seeking a highly skilled Board-Certified, fellowship-trained Breast Radiologist to lead our team of dedicated breast radiologists at The Roswell Park Comprehensive Cancer Center.The Department of Diagnostic and Interventional Radiology is committed to delivering exceptional patient care and innovative treatments for breast cancer patients. Our...


  • Buffalo, New York, United States Roswell Park Cancer Institute Full time

    Job Overview: We are seeking a highly skilled Clinical Pharmacist to join our team at Roswell Park Comprehensive Cancer Center. This is a full-time position in the Pharmacy Department, working 40 hours per week with a first shift schedule (United States of America).About the Role: As a Clinical Pharmacist, you will be responsible for facilitating care...


  • Buffalo, New York, United States Southtowns Care Center Full time

    We are seeking a compassionate and dedicated Certified Nursing Assistant (CNA) to join our team at Southtowns Care Center, a premier skilled nursing facility in Buffalo, New York. As a CNA, you will play a vital role in providing high-quality care to our residents, ensuring their comfort, dignity, and well-being.Key Responsibilities:Promote resident hygiene...

  • Dental Specialist

    3 weeks ago


    Buffalo, New York, United States Neighbourhood health center Full time

    About UsAt Neighborhood Health Center, we are committed to providing impactful healthcare while striving for health equity. As the largest and longest-serving Federally Qualified Health Center (FQHC) in Western New York, we offer high-quality care to diverse individuals and families, regardless of their ability to pay.Job SummaryWe are seeking a highly...


  • Buffalo, New York, United States Ansible Government Solutions, LLC Full time

    About the RoleWe are seeking an experienced Cancer Care Specialist Physician to join our team at Ansible Government Solutions, LLC. This is a full-time opportunity with competitive compensation packages available.Job SummaryThe successful candidate will provide onsite medical services to eligible beneficiaries of the Buffalo VA Medical Center. The shift...


  • Buffalo, New York, United States Neighborhood Health Center Full time

    Company OverviewThe Neighborhood Health Center is a premier healthcare provider in Western New York, renowned for its commitment to delivering high-quality, patient-centered care to underserved communities. As an OB/GYN Physician at our organization, you will be part of a dynamic team dedicated to providing exceptional medical services while promoting health...


  • Buffalo, New York, United States AMN Healthcare, Inc. Full time

    Company OverviewAMN Healthcare, Inc. is a leading healthcare staffing agency dedicated to providing quality patient care by helping organizations evolve and improve their services.Salary InformationThe salary for this position is commensurate with experience and qualifications, with an estimated range of $475,000 to $500,000 per year. Excellent fringe...


  • Buffalo, New York, United States Ansible Government Solutions, LLC Full time

    About Ansible Government Solutions, LLCWe are a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology.Our Compensation PackageFull-time and Locum Tenens positions with generous...


  • Buffalo, New York, United States Buffalo Hearing & Speech Center Full time

    We are seeking a part-time Mental Health Professional to join our team at Buffalo Hearing & Speech Center. As a Licensed Clinical Social Worker, you will provide counseling services to preschool children in the Northtowns/Niagara County area.About UsBuffalo Hearing & Speech Center is a leading provider of hearing and speech services in Western New York. Our...