Customer Service Representative

7 days ago


Buffalo, New York, United States European Wax Center Full time

About the Role

  • This position is responsible for providing a lasting and engaging phone experience for our guests by booking reservations, confirming reservations, and handling guest concerns.

As a Customer Service Representative at European Wax Center, you will be working in a fast-paced environment where you will interact with guests via phone calls. Your primary responsibilities will include booking reservations, confirming existing reservations, and addressing any guest concerns that may arise during their call.

We are looking for an individual who possesses strong verbal communication skills and can effectively handle escalated calls with confidence and professionalism. The ideal candidate must also be able to build effective relationships with guests and all levels of professionals within the company.

In this role, you will have the opportunity to work well with the team, prioritize your work effectively, and meet shift requirements as needed. We offer a competitive estimated salary of $25,000 - $35,000 per year based on location, experience, and qualifications.



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