Call Center Service Associate

1 day ago


Buffalo, New York, United States iQuor Full time
iQor Overview
iQor is a leading provider of customer experience solutions, empowering businesses to deliver exceptional service and drive growth. Our innovative approach combines cutting-edge technology with a passion for people and results.

Job Description
We are seeking a talented Call Center Service Associate to join our team. As a Call Center Service Associate, you will play a critical role in delivering outstanding customer experiences, responding to customer inquiries, and resolving issues in a timely and professional manner. You will work closely with our clients and their customers, using your excellent communication skills and problem-solving abilities to meet their needs and exceed their expectations.

Skills and Qualifications
To succeed in this role, you will need excellent communication skills, a strong ability to multitask, and a passion for delivering exceptional customer experiences. You must also be able to work independently and as part of a team, with a focus on meeting productivity and quality standards. Physical requirements include occasional lifting of up to 10 pounds, visual acuity for data analysis, and prolonged sitting or standing.

Salary and Benefits
We offer a competitive salary of $16 per hour, comprehensive benefits, and opportunities for growth and development. Join our team and discover a dynamic and supportive work environment, with a commitment to diversity, equity, and inclusion.

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