Animal Care Reception Specialist

2 weeks ago


Raleigh, North Carolina, United States Animal Emergency Hospital & Urgent Care Full time
About Animal Emergency Hospital and Urgent Care

Are you enthusiastic about animal welfare and delivering exceptional service to pet owners? If so, you may find a rewarding opportunity at Animal Emergency Hospital and Urgent Care (AEHUC). With over three decades of unwavering commitment to the Raleigh community, AEHUC is recognized as one of the leading 24-hour emergency veterinary facilities in the region. The hospital is dedicated not only to high-quality medical care but also to integrating innovative practices in veterinary medicine.

Position: Receptionist/Technical Support Assistant

AEHUC is currently seeking dedicated individuals to fill receptionist/technical support assistant roles. In this vital position, you will engage with a diverse clientele bringing in various animals, including wildlife and exotic pets, for medical attention. Your role will be crucial in ensuring that these animals receive the utmost care and attention.

Key Qualifications:

  • A positive mindset with a desire for continuous learning and development
  • A professional demeanor that is welcoming to clients
  • Exceptional client service skills
  • A collaborative spirit focused on achieving team objectives
  • Familiarity with various computer applications
  • Physical ability to lift up to 40 lbs
  • Flexibility to work varied hours, including weekends and holidays
  • A genuine passion for animal care and client interaction
  • At least 1 year of relevant experience; 2 years preferred

If you are passionate about supporting veterinary services, possess strong interpersonal abilities, and are eager to be part of a committed team, this position is designed for you. AEHUC provides competitive pay, comprehensive benefits, and a supportive work environment that appreciates your dedication to animal care.

We encourage you to submit your cover letter and resume for consideration.

Job Types: Full-time, Part-time

Benefits Include:

  • 401(k) plan
  • 401(k) matching
  • Dental coverage
  • Employee assistance program
  • Discounts for employees
  • Flexible scheduling options
  • Health insurance
  • Life insurance
  • Paid time off

Work Schedule:

  • Day shifts
  • Holiday shifts
  • Monday to Friday
  • Evening shifts
  • Weekend availability

Experience Requirements:

  • Veterinary experience: 1 year (Required)
  • Customer service experience: 1 year (Preferred)


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