Customer Service Representative

4 days ago


Huntersville, North Carolina, United States Carowinds Full time
About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Barista at Carowinds. As a Barista, you will play a critical role in providing exceptional customer service to our guests, ensuring a positive and memorable experience for all who visit our park.

Key Responsibilities
  • Customer Service: Provide prompt and courteous service to all guests, responding to their needs and resolving any issues in a professional and friendly manner.
  • Sales and Marketing: Employ sales techniques to promote our products and services, including product demonstration, sales goals, and suggestive selling.
  • Beverage Preparation: Prepare a variety of beverage orders to Starbucks standards, including espresso drinks and Coffee of the Week.
  • Cash Handling: Use a cash register to accurately total prices and tax on selected products.
Requirements
  • Availability: Must be available to work a variety of shifts, including weekends, evenings, and holidays.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with people from diverse backgrounds.
  • Teamwork: Ability to work collaboratively as part of a team, supporting the needs of our guests and associates.
  • Adaptability: Flexibility and adaptability, with the ability to adjust to changing circumstances and priorities.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits: Paid time off, free admission to Carowinds and other parks, and exclusive associate-only events.
  • Professional Development: Opportunities for training and development, helping you build your skills and knowledge.


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