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Treasury Management Operations Supervisor

2 months ago

Pensacola, Florida, United States Navy Federal Credit Union Full time
Job Overview

As a key leader within Navy Federal's Commercial Division, the Treasury Management Operations Supervisor will be responsible for overseeing and directing the comprehensive operations of the Business Solutions team, which encompasses Payments, Deposits, and Treasury Management. This role involves fostering collaboration with various departments, including Consumer Savings Products and Digital Payments, to enhance the Treasury Management program and manage vendor partnerships effectively.

Key Responsibilities
  • Develop and refine strategies for Treasury Management, ensuring alignment with organizational goals and priorities.
  • Lead the creation of a Digital Product strategy aimed at expanding the service portfolio and enhancing member engagement.
  • Conduct benchmarking and trend analysis to drive improvements in member experience and operational efficiency.
  • Establish and maintain robust vendor relationships, ensuring compliance with service agreements and exploring new product opportunities.
  • Guide teams in evaluating existing systems and procedures to align with industry best practices.
  • Proactively identify business challenges and recommend enhancements to processes and services.
  • Oversee strategic projects within the division, ensuring adherence to internal controls and risk management standards.
  • Monitor operational risks and implement necessary controls to mitigate them.
  • Provide leadership for significant projects, ensuring successful execution from inception to implementation.
  • Manage relationships with external partners to maximize value and support the introduction of new Digital Payment solutions.
  • Drive team development through training and upskilling initiatives to enhance member experience and operational continuity.
  • Foster a collaborative culture by sharing knowledge and processes across business units.
  • Advise management on infrastructure and strategic decisions related to payments and treasury management.
  • Serve as a subject matter expert on business functions and operational policies.
  • Assess business strategies and opportunities, employing analytical approaches to inform decision-making.
  • Build and maintain strong relationships with stakeholders and team members.
  • Ensure compliance with relevant laws and regulations while staying informed about industry trends.
  • Perform managerial duties, including staffing, performance evaluations, and budget preparation.
  • Other duties as assigned.
Qualifications
  • Proven experience in leading and managing corporate-level operations.
  • Demonstrated ability to establish and develop a treasury management program within a financial institution.
  • Experience in change management with a focus on achieving strategic objectives.
  • Strong capability to formulate effective policies and procedures.
  • Experience collaborating with diverse teams and stakeholders.
  • Proven track record of innovative problem-solving and decision-making.
  • Ability to manage multiple priorities in a dynamic environment.
  • Experience in supervising and mentoring professional staff.
  • Exceptional organizational and time management skills.
  • Advanced analytical and research capabilities.
  • Strong communication skills, particularly in simplifying complex concepts for management.
  • Proficient in leading with diplomacy while being assertive when necessary.
  • Expertise in negotiation and persuasion to achieve favorable outcomes.
  • Ability to present information clearly and effectively.
  • Relevant certifications such as Certified Treasury Professional (CTP) or equivalent qualifications.
  • Bachelor's Degree in a relevant field or equivalent experience.
Work Environment

Navy Federal Credit Union promotes a collaborative and engaging workplace culture, offering competitive compensation and a comprehensive benefits package.