Night Operations Department Supervisor

4 weeks ago


Pensacola, Florida, United States Lowe's Companies, Inc. Full time
Job Summary

We are seeking a highly skilled Night Operations Department Supervisor to lead and enable a team of associates to deliver exceptional customer service in our store. As a key member of our operations team, you will be responsible for planning, scheduling, and monitoring non-selling operations to ensure a seamless customer shopping experience.

Key Responsibilities
  • Lead and enable a team of associates to deliver exceptional customer service
  • Plan, schedule, and monitor non-selling operations to ensure a seamless customer shopping experience
  • Collaborate with front-end and back-end operations associates to ensure items are adequately stocked
  • Monitor use of store power equipment and coach employees on safe behaviors and lifting techniques
  • Coach and train associates, delegate tasks, and manage performance
  • Ensure adequate department coverage and drive efficiencies
  • Communicate with other Department Supervisors and Assistant Store Managers to determine effective methods for meeting service, operations, and safety objectives
Requirements
  • High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment
  • Experience providing direction or supervision to teams (with or without direct report responsibility)
  • Experience supporting or participating in the process of training, mentoring, and developing associates
  • Experience working cross-functionally
  • Experience using Microsoft Office Suite
  • Ability to obtain sales-related licensure or registration as may be required by law
Preferred Qualifications
  • Experience supporting front-end or back-end operations in a retail environment
  • Experience in customer service role
  • Experience in a leadership role with direct report responsibility
  • Experience working in the home improvement retail sector
  • Experience working in a fast-paced, dynamic retail environment
  • Experience in key carrying role with manager-on-duty responsibilities
  • Experience using store computer systems (including but not limited to: Project Tool, Genesis, Sterling, M2O, Thin Client, etc.)
What We Offer

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.



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