Residential Operations Coordinator

2 days ago


Virginia Beach, Virginia, United States Liberty Military Housing Full time
About Liberty Military Housing

Liberty Military Housing is a leading provider of military housing solutions, dedicated to serving those who serve our country. Our team of professionals takes pride in delivering high-quality services and fostering a culture of camaraderie and collaboration.

Job Summary

We are seeking an experienced Service Coordinator to join our team at Liberty Military Housing. As a key member of our operations team, you will be responsible for ensuring seamless resident move-in/move-out processes, scheduling maintenance work, and providing exceptional customer service.

Responsibilities
  • Schedule and conduct home inspections to ensure timely completion of make-readies and other maintenance tasks.
  • Coordinate with vendors and contractors to deliver quality services and meet customer expectations.
  • Monitor make-ready boards to prioritize tasks and optimize workflow.
  • Communicate effectively with residents, management, and maintenance teams to resolve issues and promote positive relations.
  • Process purchase orders and work orders to facilitate efficient operations.
  • Perform administrative tasks, including data entry, email correspondence, and report generation.
  • Participate in property walks and inspections to maintain community standards and identify areas for improvement.
Requirements
  • 1-2 years of experience in residential property management or customer service.
  • Prior work with vendors or ordering services preferred.
  • Proficiency in personal computer skills, keyboard, internet search, email correspondence, math, Microsoft Office, and other software applications.
  • Effective communication and interpersonal skills, with the ability to interact positively with customers, vendors, management, and co-workers.
  • Strong service and problem-solving skills, with the ability to multi-task and prioritize tasks efficiently.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
Benefits
  • Competitive salary: $18.00 - $27.00 per hour.
  • Medical/Dental/Vision insurance, Life and AD&D Insurance, 401k Retirement Plan, Employee Stock Ownership plan, Incentive Bonus Program, 10 Paid holidays per year, 40 hours Paid Sick Leave per year, and 80 hours Paid Vacation per year.
  • Opportunities for professional growth and development, including training and career advancement opportunities.


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