Customer Service Representative

1 week ago


Richmond, Indiana, United States EZCORP Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing sales and loans, and performing opening and closing store duties.

Key Responsibilities:

  • Provide excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Process sales, loans, and extensions
  • Perform opening and closing store duties

Requirements:
  • High school diploma or GED
  • Customer service, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Work well independently and as a member of a team
  • Ability to multitask
  • Able to pass a criminal background check and drug test
  • Adhere to all Company policies, procedures, and regulations
  • Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics, a plus
  • Sales background, a plus
  • Bilingual, a plus

What We Offer:
  • Competitive wages
  • Monthly uncapped bonus potential paid on store and individual performance
  • Great working hours
  • 401(k) with company match
  • Generous paid time off
  • Holiday pay
  • Store discount

About EZCORP:

At EZCORP, we are committed to providing a fun and fast-paced work environment that offers opportunities for career growth and development. We are looking for individuals who are passionate about delivering exceptional customer service and are eager to learn and grow with our company.

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