Director of Inside Plant Operations

2 days ago


New York, New York, United States Charter Communications Full time
Job Summary

We are seeking a highly skilled and experienced Director of Inside Plant Operations to join our team at Charter Communications. As a key member of our leadership team, you will be responsible for directing and managing the Inside Plant Operations staff and facilities, ensuring stable product delivery aligned with company initiatives and expectations.

Key Responsibilities
  • Direct and manage the Inside Plant Operations staff and facilities to ensure stable product delivery aligned with company initiatives and expectations.
  • Implement structured, consistent, and disciplined operational practices to ensure exceptional results delivering the customer experience.
  • Oversee designated inside plant operations, including facilities & electronics, powering, cooling, cabling, TVRO, FCC Compliance, and provide direct hands-on support for other network operations teams for all Headends and Hubs.
  • Provide engineering operational support and direction for new or existing technologies and current operational initiatives.
  • Evaluate and consult with all levels of leadership regarding technical operations, strategic planning, Construction, Systems techs, and network operations.
  • Direct quality control programs for engineering operations and consistent operational procedures.
  • Ensure current procedures and tests are performed in accordance with Charter Policy and Federal Communication Commission Standards.
  • Oversee and ensure the maintenance of records as required by Charter Policy, Federal Communications Commission, and other government agencies.
  • Ensure adherence to company TQA policies.
Requirements
  • Bachelor's degree in engineering or related field and/or equivalent work experience.
  • Minimum eight (8) years of Engineering experience.
  • Minimum five (5) years of Management experience.
  • Minimum three (3) years of Project Management experience.
  • Must be able to work the following shift: Monday thru Friday from 8:00AM - 5:00PM.
Preferred Qualifications
  • Federal Communications Commission regulations, National Electric Code, and National Electric Safety Code.
  • Advanced knowledge of company products/services and HFC, all FCC compliance reports.
  • Comprehensive understanding of applicable local and state rules and regulations, OSHA rules, as well as HVAC and power distribution systems.
  • Knowledge of Analog Transmission Line, Electronic, and Fiber Optic Theory.
  • Certified Professional Engineer.
Working Conditions
  • 50% Office and 50% Critical Facility environment.
  • Travel Required.


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