Director, ISP Operations
8 hours ago
This is an exciting opportunity to lead our Inside Plant Operations team and drive exceptional results in delivering the customer experience.
Job Summary:We are seeking a highly skilled and experienced Director to oversee the Inside Plant Operations, including facilities, electronics, powering, cooling, cabling, TVRO, FCC Compliance, and provide direct hands-on support for other network operations teams. The successful candidate will lead a structured and disciplined work team to produce exceptional results, develop an effective Inside Plant Leadership team, and assist them in developing their direct reports to drive a high-performance culture and environment.
Key Responsibilities:- Lead the Inside Plant Operations team to deliver exceptional results in customer experience
- Develop and implement structured and disciplined operational practices to ensure stable product delivery aligned with company initiatives and expectations
- Oversee designated inside plant operations, including facilities, electronics, powering, cooling, cabling, TVRO, FCC Compliance, and provide direct hands-on support for other network operations teams
- Provide engineering operational support and direction for new or existing technologies and current operational initiatives
- Evaluate and consult with all levels of leadership regarding technical operations, strategic planning, construction, systems techs, and network operations
- Direct quality control programs for engineering operations and consistent operational procedures
- Ensure current procedures and tests are performed in accordance with Charter Policy and Federal Communication Commission Standards
- Oversee and ensure the maintenance of records as required by Charter Policy, Federal Communications Commission, and other government agencies
- Ensure adherence to company TQA policies
- Perform other duties as requested
- Assist Senior Director ISP with capital budget process, execute approved budget plan
- Bachelor's degree in engineering or related field and/or equivalent work experience
- Minimum eight (8) years of Engineering experience
- Minimum five (5) years of Management experience
- Minimum three (3) years of Project Management experience
- Must be able to work the following shift: Monday thru Friday from 8:00AM - 5:00PM
- Knowledge of Critical Facility Construction Maintenance
- Ability to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
- Ability to supervise and motivate others, handle multiple projects, make decisions, and solve problems while working under pressure
50% Office and 50% Critical Facility environment
Travel Required
#LI-AK
EIP
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $135,300.00 and $240, The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach.
When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.
Watch this video to learn more.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement.
EOE, including disability/vets. Learn about our inclusive culture.
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