Biological Sciences Instruments Field Service Engineer

4 days ago

Los Angeles, California, United States Agilent Full time
Job Title: Field Service Engineer - Biological Sciences Instruments

Job Summary:
Agilent Technologies is seeking a highly skilled Field Service Engineer to provide on-site installation, maintenance, and repair of our biological sciences instruments. As a key member of our team, you will work closely with customers to ensure optimal performance and troubleshoot complex issues. If you have a strong background in biology, biochemistry, or a related field, and excellent problem-solving skills, we encourage you to apply.

Key Responsibilities:
  • Travel to customer sites to install, maintain, and repair Agilent biological sciences instruments.
  • Diagnose and resolve performance issues for cellular analysis, microarray solutions, flow cytometry, PCR, and other related instruments.
  • Ensure optimal hardware, software, and network configurations.
  • Perform proactive maintenance to prevent downtime.
  • Provide fully integrated solutions, including peripherals and software, to meet customer needs.
  • Drive customer satisfaction through clear communication, attention to detail, and timely issue resolution.
Qualifications:
  • Bachelor's or Master's degree in biology, biochemistry, biotechnology, or a related field.
  • 4+ years of proven experience as an end user with scientific instrumentation, automation, and laboratory operations.
  • Strong troubleshooting and problem-solving skills.
  • Experience with Agilent products is a plus.
  • Excellent interpersonal skills.
  • A valid driver's license and passport are required.
Additional Details:

This is a full-time position with a weekly schedule. The role includes the option to work remotely. Applications will be accepted until at least October 16, 2024, or until the job is no longer posted. In the US, this position is eligible for reimbursement for personal vehicle usage. The full-time equivalent pay range for this position is $74.60/hr plus eligibility for bonus, stock, and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at:

Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email or contact For more information about equal employment opportunity protections, please visit

Travel Required: 75% of the Time

Shift: Day

Duration: No End Date

Job Function: Services & Support

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