Human Resource Business Partner

6 days ago

Albuquerque, New Mexico, United States IT Solutions LLC Full time
About the Position

IT Solutions LLC is a fast-growing Managed Service Provider specializing in providing high-end technology solutions to small and mid-market businesses. We are seeking a highly skilled Human Resource Business Partner to join our dynamic HR team.

Job Summary

The Human Resource Business Partner will develop strong, trusted relationships across the business in support of all talent-related activities. This role will be a strong contributor to building talent practices in a fast-growing organization going through a digital transformation. The successful candidate will serve as a strategic partner and consultant to management on people-related issues and act as an employee champion and change agent.

Key Responsibilities
  • Provide guidance and mentorship for business leaders to discuss the tactics to enhance employee productivity and retention, employee engagement, and relationships.
  • Serve as an accountable person; to whom all employees and business leaders can easily reach out to matters and queries related to human resources.
  • Collaborate with the Chief Human Resource Officer and business executive leaders to interpret the HR processes, business objectives and goals, challenges, and the concerns.
  • Create project plans and lead critical projects for the business and the HR team.
  • Serve as an HR integration specialist to manage the human resource responsibilities within the post-acquisition process.
  • Manage and resolve complex employee relations issues. Conduct effective, thorough, and objective investigations in alignment with employment practices that create a positive, ethical, and effective work environment.
  • Manage and look after the employee relation metrics, diagnose the issues, and eradicate the root cause of these challenges.
  • Manages onboarding and offboarding employee processes, to not only provide seamless and supportive experiences, but track metrics to identify areas of improvement.
  • Assist the business executives and leaders in support of optimizing the company's structure and framework.
  • Maintain in-depth knowledge of legal requirements related to the day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. Partner with legal counsel and CHRO, as needed.
  • Provides counseling, coaching, mentorship, and guidance for employees as well as the leadership to target better performance.
  • Develops and researches HR strategies and policies to improve them and align them with the business needs.
  • As needed, implement corporate training initiatives. Facilitate training sessions.
  • Champion change management initiatives and serve as a role model for change in the organization.
  • Partner closely with Talent Acquisition to identify and attract top talent; identify opportunities for internal talent mobility.
  • Additional responsibilities as assigned.
  • Minimum Travel Requirement: 10%
Requirements
  • Strong oral and written communication skills.
  • Effective time management and multi-tasking skills.
  • Maintains the ability to stay organized and be detail-oriented.
  • Demonstrates a passion for solving problems or helping others and take the initiative in driving continuous improvement/execution excellence.
  • Exceptional organizational skills, including the ability to self-manage and multi-task effectively and accurately in a fast-paced and dynamic environment.
  • Knowledge of multiple human resources disciplines including compensation, talent acquisition, organizational analysis, employee relations, talent management.
  • Strong knowledge of HR-related state and federal laws and regulations (e.g. FMLA, ADA, EEO, etc.).
  • Model IT Solutions LLC values and behaviors to build and sustain a diverse, equitable, and inclusive environment.
  • Ability to think strategically and translate concepts into actionable items.
  • Proven ability to influence decision making; courage to make tough decisions.
  • Must possess consultative style and approach with proven ability to develop credible relationships.
  • Comfortable working in ambiguous business situations; highly adaptable.
  • Strong analytical, problem-solving, and project management skills.
  • Excellent communication (written and verbal) and interpersonal skills.
  • Strong aptitude for systems and automation.
  • Exercise a high degree of professionalism & diplomacy in interactions with all levels of employees.
  • Excellent follow-through skills and the ability to anticipate and address business needs proactively.
  • Possess a strong work ethic; self-motivated with a desire to take initiative and look for ways to improve processes and create efficiencies; have a strong sense of urgency.
  • Excellent time management and organizational skills in managing through multiple priorities with overlapping tasks across multiple businesses.
  • Team-oriented attitude balanced with the ability to work independently with minimal supervision.
Experience
  • Bachelor's Degree in Business or related field, or equivalent experience.
  • Minimum of 4 years of professional HR experience required, with an emphasis on business partnerships, employee experience, employee relationships, and change management.
  • Experience in the technology industry required.
Compensation Package

This role is eligible for $75-88k base salary (commensurate on factors including but not limited to experience and location) + bonus opportunity.

IT Solutions LLC offers a full benefits package, including:

  • Rich Medical and prescription plans.
  • Dental & Vision.
  • Paid Holidays and Flexible Paid Time Off.
  • 401K/401K Roth with Safe Harbor matching.
  • Stock Appreciation Rights.
  • Company-paid life insurance, long-term and short-term disability insurance.
  • Company-paid mental health support & financial wellness services.
  • FSA for medical and dependent care.
  • HSA option with compatible medical plan.
  • Company-paid training, materials, and exams.
  • Performance-based bonuses.

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