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Sales Support Specialist

2 months ago

Pittsburgh, Pennsylvania, United States Allegheny Millwork & Lumber Full time
Job Overview / Description:

As a key member of our team, you will assist customers who visit our facility with their product inquiries and requirements. You will handle cash and credit transactions for materials being picked up. Additionally, you will respond to general inquiries via phone and email. Utilizing our display area effectively will help customers in making informed product choices. This position is crucial as it shapes the initial impression our clients have of Allegheny Millwork & Lumber.
Responsibilities and Duties
  • Responding to general inquiries through phone and email channels
  • Processing cash and credit transactions for walk-in customers
  • Coordinating delivery schedules
  • Managing special order requests
  • Actively seeking new business opportunities
  • Continuously enhancing product knowledge
  • Restocking shelves and ensuring the showroom is well-maintained
Qualifications / Skills
  • Basic understanding of the construction and building supply sector
  • Experience with POS (point of sale) systems and a willingness to learn new technologies
  • Strong communication abilities
  • Positive and cheerful demeanor
  • Exceptional customer service skills
  • Flexibility in scheduling
  • Capability to upsell products
  • Physical ability to stand for extended periods and lift items weighing up to 50 pounds