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Customer Service Representative

2 months ago

Las Cruces, New Mexico, United States Chad Peterson - State Farm Agent Full time
Job Overview

We are seeking a highly organized and efficient Customer Service Representative to join our team at Chad Peterson - State Farm Agent. As a key member of our agency, you will play a vital role in supporting our insurance agents in gaining and keeping customers.

Responsibilities
  • Establish and maintain strong customer relationships, providing prompt and accurate service as needed.
  • Use a customer-focused approach to educate customers about insurance options and provide personalized support.
  • Collaborate with agents and team members to set appointments and cross-sell insurance products.
  • Utilize excellent communication skills to efficiently meet customer needs and promote business growth.
Requirements
  • Proficiency in Microsoft programs and ability to learn new computer systems.
  • Sales experience preferred, but not required.
  • Able to obtain Property and Casualty License (we provide support for licensing).
  • Able to communicate in Spanish (bi-lingual preferred).
Benefits
  • Competitive salary plus commission/bonus structure.
  • Paid time off (vacation and personal/sick days).
  • Opportunities for growth and advancement within our agency.