Customer Service Representative

2 months ago

Las Cruces, New Mexico, United States MCI Military Recruitment Full time
Job Title: Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.

Job Summary:

The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, and providing solutions to meet customer needs. This role requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities:
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Provide solutions to meet customer needs and exceed customer expectations
  • Work collaboratively with internal teams to resolve customer issues
  • Develop and maintain a thorough understanding of our products and services
  • Stay up-to-date on industry trends and developments
Requirements:
  • High school diploma or equivalent required
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Basic knowledge of Microsoft Office Suite
  • Ability to type swiftly and accurately
Preferred Qualifications:
  • One year of experience in customer service or a related field
  • State or Federal work experience
What We Offer:
  • Competitive compensation and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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