Site Operations Coordinator
1 day ago
The Coordinator, Site Operations provides on-site administrative support services and project work for Watkins Glen, NY location for both the Site Operations and Development Operations teams. The ideal candidate will have 2-4 years of experience in an operations or administrative role or CRM donor database and administrative work. Key responsibilities include coordinating mail processing, sorting and distributing all incoming/outgoing mail and packages, maintaining shipping vendor relationships and financial reporting, performing routine logistical offsite tasks, and fielding general inquiries to Farm Sanctuary's primary office.
Key Responsibilities:
- Coordinate mail processing, sorting and distributing all incoming/outgoing mail and packages.
- Maintain shipping vendor relationships and financial reporting.
- Perform routine logistical offsite tasks in Watkins Glen and surrounding area.
- Field all general inquiries to Farm Sanctuary's primary office, including incoming calls, voicemails, and emails.
- Support maintenance of building, vehicle and equipment tracking and documentation.
- Coordinate cleaning of shared/temporary housing units.
- Support regular assessment and implementation of fire prevention, first aid and other safety programs.
- Assist with planning and logistics for Site Operations Team lunches, meetings, staff training opportunities and on call schedule.
- Coordinate general office supply orders and inventory and maintain Site Operations' petty cash.
- Support interdepartmental communication and collaboration.
- Process incoming donation, including check deposits and accurate entry into CRM and financial services.
- Update mailing list and support duplicate record resolution in CRM services.
- Coordinate donor care volunteers.
- Support regular assessment, updates and documentation of protocols, identifying improvements and efficiencies in processes.
- 2-4 years of experience in an operations or administrative role or CRM donor database and administrative work.
- Effective verbal and written interpersonal communications skills.
- Ability to display sensitivity, tact and responsiveness with constituents, staff, management, especially with confidential information.
- Efficient organizational skills and attention to detail.
- Ability to work in a dynamic environment, handling varied tasks simultaneously while meeting multiple and competing deadlines.
- Adept technological skills including willingness to learn new platforms as needed.
- Intermediate proficiency with spreadsheet and document creation software required.
- Database experience preferred.
- Resourcefulness and effective problem solving skills.
- Poise and fluent adaptability to unexpected situations and developments.
- Valid driver's license preferred.
- Ability to lift up to 50 lbs occasionally; up to 25 lbs regularly.
- Ability to perform prolonged periods of sitting in a stationary position when performing administrative tasks.
- Perform repeated motions involving the wrists, hands, and/or fingers for data entry, filing, and using office equipment.
- Ability to bend, lift, push, stoop, stretch, climb, and crawl as needed to perform various tasks around the facility.
- Must be able to communicate effectively in person, by telephone, video conferencing, and other electronic communication methods.
- Close visual acuity required to perform activities such as reading reports, analyzing data, and viewing computer terminals.
- Must be able to ascend or descend ladders, stairs, and ramps to perform tasks such as accessing storage areas, equipment, or multi-level sites.
- Must be able to travel to banks, stores or other locations on behalf of the company by means of driving, rideshare, or other forms of transportation.
- Regular Full time, non exempt position.
- Reports to Director, Site Operations.
- Competitive benefits package, including 13 paid holidays; generous paid time off; health, dental, vision, and life insurance; 403(b) plan; flexible spending accounts; long-term disability insurance; free access to the CALM meditation app; and access to the Nivati wellness platform.
- Stage 1: 30-minute virtual interview with People and Culture Recruiter.
- Stage 2: Virtual Interview with Hiring Manager.
- Stage 4: On-Site Interview.
- Stage 4: Reference checks.
- Stage 5: Job offer.
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