Patient Service Coordinator

1 month ago


Scottsdale, Arizona, United States Banner Physical Therapy Full time
Overview

Banner Physical Therapy is seeking a highly skilled Patient Service Specialist to join our team. As a Patient Service Specialist, you will play a critical role in delivering exceptional patient experiences, ensuring seamless communication, and providing top-notch support to our patients and staff.

Responsibilities
  • Manage patient scheduling, registration, and check-in processes
  • Provide exceptional customer service, responding to patient inquiries and resolving issues in a timely and professional manner
  • Communicate effectively with patients, providers, and staff to ensure accurate and timely information exchange
  • Collect and manage patient payments, insurance authorizations, and verifications
  • Collaborate with the clinical team to ensure smooth patient flow and efficient use of resources
Requirements
  • High School Diploma or equivalent required
  • 1 year of healthcare experience, preferably in a scheduling or front desk role
  • Excellent communication, organizational, and problem-solving skills
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines
What We Offer

Banner Physical Therapy is committed to providing a positive and supportive work environment, with opportunities for growth and development. As a Patient Service Specialist, you will have the chance to make a meaningful impact on our patients' lives and contribute to the success of our team.



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