Phlebotomy Operations Supervisor
2 weeks ago
Phlebotomy Operations Supervisor - City of Hope
At City of Hope, we are dedicated to transforming lives and making a significant impact in the battle against cancer, diabetes, and other critical health challenges. Our expanding national network includes a comprehensive system of clinical care locations, providing exceptional treatment and support to patients across various regions. Our mission is clear: to deliver innovative cures to those in need.
This role is essential to the Clinical Pathology management team, reporting directly to the Phlebotomy Manager. As a working supervisor, you will have primary oversight and management responsibilities for both the Clinical Specimen Processing and Phlebotomy departments, while also acting as a general laboratory supervisor in accordance with CLIA regulations. Your responsibilities will include supervising order entry processes, maintaining service excellence, and engaging in daily operational activities.
Key Responsibilities:
Formulate and oversee budgetary activities for the department, ensuring optimal financial performance. Direct staff training, competency assessments, recruitment, performance evaluations, scheduling, and daily workflow oversight. Administer departmental policies and procedures, including regular reviews and necessary updates. Supervise order entry, manage patient flow through phlebotomy services, and oversee billing processes. Act as a representative for the department in the assessment, design, and execution of new order entry systems while addressing customer service challenges.Required Qualifications:
Bachelor’s Degree. Valid Phlebotomy License in the State of California. Certification in Basic Life Support (BLS) from the American Heart Association (AHA). A minimum of 5 years of experience in phlebotomy, including at least six months in a supervisory role.City of Hope is committed to equal opportunity employment. We value diversity, equity, and inclusion in our workforce.
For information on our comprehensive benefits, please refer to our resources.
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