Patient Service Representative

6 days ago


Arlington, Virginia, United States Medstar Full time

Job Summary:

MedStar Health is seeking a Patient Service Coordinator to provide exceptional customer service to patients in Arlington, VA. As a Patient Service Coordinator, you will be responsible for greeting patients, checking in/out processes, gathering demographic information, insurance verifications, and scheduling appointments.

As a member of our team, you will have the opportunity to work with a leading healthcare system in the Baltimore-Washington metro region, recognized for its commitment to quality care and patient satisfaction.

Primary Duties:

  • Serves as the initial contact person at the medical practice or hospital department, greeting patients in a courteous and professional manner.
  • Manages the intake of patients into the practice, screens for emergent conditions, registers, verifies, and explains patient responsibility for payment.
  • Performs check-in and check-out procedures by inputting patient charges and verifying demographic and insurance information.
  • Coordinates efficient patient flow through the practice or hospital department assigned.
  • Supports organizational initiatives related to new technology, clinical programs, and improving the patient experience.

Qualifications:

  • 6 months to 1 year of providing high-quality customer service required, preferably in a healthcare setting.
  • Working knowledge of IDX/GE Centricity business preferred.
  • High School Diploma or GED.
  • CPR Certification.

What We Offer:

MedStar Health offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

Apply today and learn how MedStar Health can be your next great career move.



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