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Patient Services Coordinator

2 months ago

Arlington, Virginia, United States US Fertility Full time
Make a Difference in People's Lives

At Shady Grove Fertility, we're committed to delivering exceptional patient care and making a positive impact in our community. We're seeking a highly skilled and compassionate Patient Services Representative to join our Arlington, VA team.

Key Responsibilities:
  • Maintain accurate and up-to-date patient records, ensuring seamless communication and care coordination.
  • Optimize patient satisfaction, provider time, and treatment room utilization by assessing patient needs and scheduling appointments efficiently.
  • Address customer/patient issues and provide effective short-term and long-term resolution, ensuring a high level of customer service.
  • Consult with patients regarding their benefits, coverage, and financial options, providing clear and concise information.
  • Greet patients and visitors to the office, providing a warm and welcoming experience.
What We Offer:
  • Competitive pay and bonus structure
  • Comprehensive training and development opportunities
  • A dynamic and supportive work environment
  • The chance to make a meaningful difference in people's lives

We're committed to growing our practice and promoting from within. If you're a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply.