Customer Service Representative

4 days ago


New Braunfels, Texas, United States Happy State Bank Full time

**Job Summary:**

We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Happy State Bank. As a key member of our branch operations, you will be responsible for providing exceptional customer service, processing financial transactions, and selling bank products and services.

Key Responsibilities:

  • Provide quality customer service to customers and coworkers
  • Process financial transactions, including deposits, withdrawals, and transfers
  • Sell bank products and services, such as cashier checks and money orders
  • Verify customer identity and endorsements
  • Balance cash drawers and maintain accurate records
  • Perform other work-related duties as assigned

Requirements:

  • High school diploma or equivalent required
  • Minimum one year of experience in a banking or customer service role preferred
  • Ability to type 60 wpm and operate a 10-key calculator
  • Strong organizational, interpersonal, and communication skills
  • Ability to handle large amounts of money and maintain accurate records

Preferred Qualifications:

  • Experience working as a teller or in a customer service role
  • Proficiency in computers and Microsoft Office software
  • Ability to work in a fast-paced environment and handle frequent interruptions

Equal Opportunity Employer:

Happy State Bank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees and applicants.



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