Automotive Customer Service Specialist
1 week ago
Automotive Customer Service Specialist - Call Center
EasyCare (APCO)
***Guaranteed Monthly Earnings***
Are you ready to thrive in a dynamic, high-energy sales atmosphere? If you possess the drive to succeed, the rewards can be exceptional. Our organization is currently in search of highly driven, results-oriented internet sales representatives for both new and pre-owned vehicles.
Key Responsibilities and Qualifications
- Oversee and respond to all online inquiries (from referral services and our website)
- Create a client prospecting database upon receiving leads
- Provide pricing, financing options, and inventory status
- Welcome and assist potential clients (by appointment)
- Showcase and demonstrate available inventory
- Collect credit applications (both manually and digitally)
- Stay informed on products, market developments, and certifications
- Comprehend and apply dealership sales methodologies
- Uphold Customer Service Index (CSI), Gross Average, and monthly sales targets to dealership standards
- Capture digital images for online listings
- Familiarity with Customer Relationship Management (CRM) systems is essential
- High school diploma or equivalent is required
- Compensation is commensurate with experience
- Comprehensive benefits package
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