Field Service Technician

4 weeks ago


Kansas City, Missouri, United States AA2IT Full time
Job Summary:

AA2IT is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing on-site technical support for a variety of products, including PCs, laptops, printers, and POS systems. Your primary day-to-day responsibilities will include field dispatch service for break fix calls, ensuring timely and efficient resolution of technical issues.

Key Responsibilities:
  • Field dispatch service for break fix calls, including PCs, laptops, printers, and POS systems
  • Provide on-site technical support for a variety of products
  • Ensure timely and efficient resolution of technical issues
  • Develop and maintain strong relationships with customers
  • Meet or exceed productivity and quality standards

Requirements:
  • 1-2 years of field service experience
  • CompTIA A+ certification is recommended
  • OEM certifications such as Client, Lexmark, Dell, and Lenovo are a plus
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team

Work Schedule:
Monday through Friday, 9:00 AM to 6:00 PM, with an on-call rotation for weekends and after-hours. Potential for up to 75 miles of driving per day, but most days should be less. Based in Kansas City.

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