Field Service Technician
4 weeks ago
AA2IT is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing on-site technical support for a variety of products, including PCs, laptops, printers, and POS systems. Your primary day-to-day responsibilities will include field dispatch service for break fix calls, ensuring timely and efficient resolution of technical issues.
Key Responsibilities:
- Field dispatch service for break fix calls, including PCs, laptops, printers, and POS systems
- Provide on-site technical support for a variety of products
- Ensure timely and efficient resolution of technical issues
- Develop and maintain strong relationships with customers
- Meet or exceed productivity and quality standards
Requirements:
- 1-2 years of field service experience
- CompTIA A+ certification is recommended
- OEM certifications such as Client, Lexmark, Dell, and Lenovo are a plus
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
Work Schedule:
Monday through Friday, 9:00 AM to 6:00 PM, with an on-call rotation for weekends and after-hours. Potential for up to 75 miles of driving per day, but most days should be less. Based in Kansas City.
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