Field Service Technician

4 weeks ago


Kansas City, Missouri, United States Exide Technologies Full time
Job Summary

The Field Service Technician at Exide Technologies is a customer-focused professional responsible for providing timely and efficient repair and maintenance services for batteries, chargers, and battery handling equipment at customer sites. This role requires a strong understanding of basic electricity and electronics, as well as excellent communication and problem-solving skills.

Key Responsibilities

• Ensure work orders are completed accurately and on time
• Communicate effectively with customers to resolve issues and ensure satisfaction
• Maintain a clean and safe work environment, adhering to company standards and regulations
• Operate company vehicles safely and efficiently, following all traffic laws and regulations
• Collaborate with management and sales teams to address customer concerns and promote point-of-sale items and allied products and services

Requirements

• High school diploma or equivalent, with 1-2 years of experience in the battery industry or related field
• Ability to obtain a Commercial Driver's License with hazardous material endorsements within 180 days of hire
• Forklift training certification or ability to obtain
• Strong understanding of basic electricity and electronics, as well as excellent communication and problem-solving skills

Working Conditions

The Field Service Technician will work in a fast-paced, dynamic environment, frequently traveling to customer sites in the Kansas City, MO area. The role requires the ability to lift up to 30 pounds regularly and 31-150 pounds with assistance, as well as regular use of safety glasses and adherence to company safety protocols.

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