Schaffhausen Client Advisor

18 hours ago


Santa Clara, California, United States IWC Full time
Job Overview

We are seeking a highly skilled and motivated Client Advisor to join our team at IWC Schaffhausen. As a key member of our boutique team, you will be responsible for delivering exceptional client experiences and achieving sales targets.

Key Responsibilities
  • Host clients and stakeholders, providing personalized customer experiences
  • Achieve sales targets by selling watches, accessories, and services
  • Identify and create sales opportunities, activating networks to recruit prospects and clients
  • Exceed client expectations through creative means
  • Establish strong relationships with clients from diverse backgrounds
  • Support relationships through CRM and client database management
  • Handle customer service requests and processes
  • Stay knowledgeable about IWC's history, products, and partnerships
  • Deliver outstanding client service and treatment
  • Act as a brand ambassador in and out of the boutique
  • Organize and execute operational tasks with attention to detail
  • Maintain the boutique according to global IWC visual merchandising standards
Requirements
  • 1-2 years of experience in sales or hospitality
  • High emotional intelligence and general education
  • Understanding of client satisfaction and luxury experience
  • Result-oriented and driven
  • Strong selling skills
  • Able to handle diverse tasks and adapt to clients
  • Open and outgoing personality
  • Excellent communicator with network development skills
  • Fluent in local language and English, with additional language skills a plus
What We Offer

Competitive salary range: $20+/hour


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