Residential Advisor

1 week ago

Santa Clara, California, United States DirectedLINK Full time
Job Description

Job Summary:

DirectedLINK is seeking a highly motivated and experienced Residential Advisor to join our team. As a Residential Advisor, you will play a critical role in providing supervision and support to our clients in a residential family transitional living program.

Key Responsibilities:

  • Provide supervision of the shelter, including oversight and maintenance of the various areas of the facility.
  • Safety awareness of situations and spaces.
  • Perform day-to-day operations and duties in accordance with established policies and procedures.
  • Provide a welcoming, engaging, and professional phone and door coverage to include answering and responding to incoming crises, business information, and resource and referral inquiries.
  • Crisis prevention and intervention while adhering to agency protocol for responding, reporting, and seeking support.
  • Build rapport with clients and act as a positive role model and safe adult while maintaining and facilitating healthy boundary setting.
  • Be a proactive and involved team member and encourage youth to participate in activities.
  • Direct supervision of the youth in the shelter, on outings in the community, and during meetings and appointments in the community.
  • Develop knowledge of the current community resources available to clients.
  • Teach basic life skills such as personal hygiene, household cleaning, and interpersonal interactions.
  • Lead groups on skill-building as assigned.
  • Maintain and engage in consistent communication with the multidisciplinary team by preparing shift notes and logs, as well as creating critical incident reports.
  • Attend training, meetings, and supervision as assigned.
  • Function as backup coverage, as assigned.
  • Work directly with clients doing triage (i.e., field questions, ask what clients need, clarify the problem, etc.).
  • Supervise clients in the completion of chores, if applicable.
  • Inspect common areas of the shelter for cleanliness on a daily basis.
  • Function as Person in Charge (PIC), as designated.
  • Be timely and present at all scheduled meetings, training, and shifts.

Requirements:

  • Bachelor's Degree in Human Services or related field preferred or equivalent experience in a residential program. High School Diploma required.
  • Minimum of 1-2 years experience working with at-risk youth ages 18-24.
  • Strong verbal and written communication skills and strong organizational skills.
  • Computer literate (Word, Outlook, Excel, etc.).
  • A self-starter and team player with the ability to work with other staff members, clients, vendors, and the public.

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