Medical Office Coordinator

6 days ago


Columbus, Ohio, United States Lutheran Social Service Full time
Job Title: Receptionist

Lutheran Social Services of Central Ohio is seeking a skilled Receptionist to join our team at the LSS Health Center in Columbus, Ohio.

Job Summary:

The Receptionist will serve as the primary point of contact for health center appointment scheduling and front office duties. This role requires excellent communication and organizational skills, as well as the ability to maintain confidentiality and handle sensitive information.

Key Responsibilities:
  • Welcome and assist all visitors to the reception area
  • Answer and route calls to the appropriate person or department
  • Schedule appointments and optimize patient satisfaction, provider time, and treatment room utilization
  • Assist patients with completing registration and other necessary paperwork
  • Maintain patient accounts and confidentiality
  • Support patient access and attendance to appointments
  • Ensure documentation and availability of resources to support patient communication needs
  • Operate the front office desk and maintain a professional demeanor
Requirements:
  • High School Diploma or equivalent in Certified Medical Administrative Assistant (CMAA)
  • 2+ years of experience in medical office front desk administration
  • Excellent communication and organizational skills
  • Ability to maintain confidentiality and handle sensitive information
Benefits:
  • Health insurance with 4-plan options
  • Tuition Reimbursement Program
  • 403(b) retirement plan with employer matched savings
  • Dental and Vision insurance
  • Medical and Childcare Flexible Spending (FSA)
  • Health Savings Account
  • PTO and 12 Paid Holidays

Lutheran Social Services of Central Ohio is committed to being an equal opportunity employer and values our employees. We offer a fulfilling career and a commitment to the service of others.



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