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Customer Service Associate

2 months ago


Port Jervis, New York, United States Joel Mermelstein - State Farm Agent Full time
Job Overview

Benefits:

  • 401(k) matching
  • Performance-based bonuses
  • Company gatherings
  • Competitive salary package
  • Dental coverage
  • Flexible working hours
  • Complimentary uniforms
  • Health insurance
  • Career advancement opportunities
  • Paid time off
  • Training and development programs

About Us

We are a service-oriented organization that prioritizes professionalism while fostering a vibrant and energetic workplace. Our commitment lies in delivering outstanding service and nurturing career development for our employees. Join us in a contemporary office environment that promotes a lively atmosphere and offers various company benefits.

Role Overview:

As a Client Relations Specialist, you will be instrumental in delivering exceptional client experiences and contributing to the growth of our insurance agency. Your customer service expertise and meticulous attention to detail will be crucial in addressing inquiries, collaborating with team members, and fulfilling the needs of our community.

Key Responsibilities:

  • Build and sustain customer relationships
  • Deliver friendly and precise customer service
  • Assess customer needs and suggest appropriate products
  • Inform customers about insurance options
  • Effectively manage customer communications
  • Carry out assigned tasks

Qualifications:

  • Strong dedication to customer service
  • Outstanding communication abilities
  • Proactive in problem-solving

Additional Benefits:

  • 401(k) matching
  • Dental coverage
  • Health insurance
  • Paid time off
  • Opportunities for training