Customer Service and Field Marketing Representative
2 weeks ago
FreedomPay is a fast-paced, high-growth company that offers a unique opportunity for professionals to join a dynamic team and contribute to the success of the company. As a leading provider of commerce technology, FreedomPay is committed to delivering innovative solutions that enable businesses to thrive in the global market.
Job SummaryWe are seeking a highly motivated and experienced Customer Service and Field Marketing Representative to join our team. The successful candidate will be responsible for providing exceptional customer service, promoting our products, and supporting the growth of our business. This is an exciting opportunity for a professional who is passionate about delivering outstanding customer experiences and driving business results.
Key Responsibilities- Provide exceptional customer service to existing clients and members of our Stored Value product line, responding to inbound phone calls and emails in a timely and professional manner.
- Travel to new client locations to promote our products and support the launch and signing up of new membership.
- Develop and implement effective marketing strategies to promote our products and services, including print marketing and social media.
- Collaborate with cross-functional teams to achieve business objectives and drive growth.
- Stay up-to-date with industry trends and best practices to ensure the delivery of exceptional customer experiences.
- Bachelor's degree in Communications, Marketing, or a related field.
- 0-2 years of experience in a call center or customer service environment.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Proficiency in MS Office tools, including Excel, Word, and Outlook.
- Experience with Adobe Acrobat, InDesign, and Illustrator is preferred.
FreedomPay offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are committed to creating a positive and inclusive work environment that supports the well-being and success of our employees.
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