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Hospitality Professional

2 months ago


Monroeville, Pennsylvania, United States Primanti Bros. Full time

Job Summary:

Primanti Bros. is seeking a skilled Bartender to join our team. As a Bartender, you will play a key role in providing exceptional customer service and ensuring a positive experience for our guests.

Key Responsibilities:

  • Provide warm and friendly service to each guest from the initial greeting to the end of their Primanti Bros. experience.
  • Possess proficient knowledge of the menu and be able to explain choices to the guest, inform them of current food & beverage promotions, Happy Hour specials, and upcoming events.
  • Ensure that all drinks are prepared according to Primanti Bros. recipes.
  • Ring up food and time the delivery of the order to the guest's request.
  • Follow up after the delivery by the Service Assistant, making sure that the food order is accurate.
  • Practice pre-bussing as you go and maintain bar top cleanliness, removes clutter, checks drink levels.
  • Follow alcohol awareness procedures for identifying age, preventing intoxication, and dealing with potentially intoxicated guests.
  • Collect payment for drinks and/or food served following our established accounting procedures for all transactions.
  • Keep bar area clean, neat, and well-stocked.
  • Ensure daily bar inventories correspond with bar POS totals and bar POS is balanced.
  • Adhere to all safety and sanitation policies and procedures throughout shift.
  • Complete the opening, shift change, and closing checklists found in multi-colored wall units as well as weekly and monthly cleaning tasks.
  • Perform other duties as needed per Coach request.

Requirements:

  • Ability to write and read the English language.
  • Good communication skills, friendly, and people-oriented.
  • Enthusiastic, dependable, courteous, able to multitask.
  • Possesses basic math skills.
  • Completes and passes the RAMP and/or TIPS certification per state requirements, if applicable.

Working Conditions:

  • Stands 100% of the shift.
  • Frequent bending, stooping, reaching, and wiping.
  • Ability to operate POS system, make change, and accurately complete credit card transactions. Ability to account for all money at the end of each shift.
  • Able to deliver food, beverages, and bar area which may require lifting as much as 50lbs.
  • Frequent immersion of hands in water.