Sales Coordinator

4 days ago

Monroeville, Pennsylvania, United States Aimbridge Hospitality Full time
Job Summary

$22.00/HR
FULL-TIME
M-F BUT EVENINGS AND WEEKENDS AS NEEDED

Assist Director of Sales Sales Managers and Catering Manager in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications through the sales team as well as light selling duties to small groups and functions.

Responsibilities
  • Approaches all encounters with guests and Associates in an attentive friendly courteous and service-oriented manner.
  • Maintains regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintains high standards of personal appearance and grooming which include compliance with the Aimbridge Hospitality dress code and wearing name tag when working (per brand standards).
  • Complies at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Maintains Sales files in an organized fashion and as per specified standards.
  • Maintains Accounts Coverage Program as applicable.
  • Answers phones; qualifies incoming inquiry calls and ensures all inquiries are dealt with accurately timely and in a professional manner.
  • Types sales contracts BEO's correspondence reports forms directs mail pieces etc. as needed by sales team.
  • Maintains lead log and lead statistics to be used for strategic outbound sales.
  • Maintains Sales system (i.e. Delphi SalesPro etc.) docs and ensures consistent accurate and working properly.
  • Assists managers on creative projects including proposals direct mail pieces invitations special events etc.
  • Maintains timely and effective paper flow and communication within department and to other departments.
  • Maintains flow of sales contracts through proper distribution to client team and to appropriate dept. head.
  • Quotes prices for meeting inquiries and works with respective Sales leadership at the property (i.e. DOS Catering Manager) to handle small groups of less than 10 rooms and small meetings of less than 10 people.
  • Works with Sales leadership to detail upcoming functions as needed obtain guarantees confirm arrangements etc.
  • Distributes BEO's Changes Rooming Lists Signed Contracts Revisions etc. to appropriate departments as it relates to meeting and groups.
  • Assists guests and clients with small changes requests etc. and completes needed paperwork for Manager.
  • Conducts site inspections for the department as needed
  • Enters group pickup in sales pro daily and enters preferred production in sales pro monthly.
  • Maintains constant paper flow of thank you letters for groups/functions and distributes accordingly to departments and maintain in files.
  • Monitors/Orders office supplies and sales collateral to ensure we are properly stocked at all times with full packets collateral supplies and promotional items.
  • Calls clients for guarantee numbers for functions 72 hours prior creates/closes house accounts and complete AV order.
  • Organizes in house deliveries amenities welcome letters transportation schedules etc. as needed.
  • Attends Sales Meetings and take minutes type and distribute accordingly.
  • Others items as they relate to the Sales and Marketing effort of the hotel as well as any other items as needed by entire management staff.
Requirements
  • Familiar with all Aimbridge Hospitality sales policies and house rules.
  • Ensures Associates are at all times attentive friendly helpful and courteous to all guests managers and fellow Associates.
  • Any other duties as assigned by DOS specific to respective property.
About the Property

SpringHill Suites Pittsburgh Monroeville is conveniently located off of Interstate 376 and the Pennsylvania Turnpike, offers stylish studio suites with 25 percent more space than a standard hotel room.

Each suite is equipped with a mini-refrigerator, microwave, coffee maker and 37-inch LCD television.

For business travelers, a work desk and ergonomic chair provide the perfect work atmosphere, along with free high-speed Internet connections to enable guests to work in the privacy of their own suite.

Guests can start their day off right with our complimentary breakfast buffet.

A short drive can take travelers to many destinations, whether they are here on business with Philips, Alcoa, UPMC or many other local companies, or for pleasure and would like to shop at the Monroeville Mall, enjoy some thrill rides at Kennywood Park, splash away the day at Sandcastle Water Park or enjoy nature's animals at the Pittsburgh Zoo and PPG Aquarium.

About the Company

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.

Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best.

Join a world of possibility with Aimbridge Hospitality.

Benefits
  • After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
  • Now offeringDaily Pay Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan
EEO Statement

Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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