Contact Center Representative

Job DescriptionWe are seeking a highly skilled and dedicated Contact Center Representative to join our team at Mass Markets in Wichita. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service.Main ResponsibilitiesHandle customer inquiries and resolve issues through various channels.Provide...

**About the Role:** As a Contact Center Representative at Mass Markets, you will play a critical role in driving customer satisfaction and loyalty. You will be responsible for handling a high volume of customer interactions, resolving issues, and providing solutions that meet their needs.**Key Responsibilities:**Respond to customer inquiries and resolve...

At Mass Markets, you'll excel as a Contact Center Representative by handling inbound and outbound contacts in a professional manner. A key aspect of this role is ensuring first call resolution through problem-solving and effective call handling.We're looking for individuals who can research systems to find missing information and coordinate with other...

As a Contact Center Representative at Mass Markets, you will play a crucial role in delivering exceptional customer service. Key responsibilities include handling customer inquiries, resolving issues, and providing solutions that meet their needs. The estimated salary for this role is $48,000 - $58,000 per year, based on your level of experience.To excel in...

About Us: At MCI Careers, we believe in empowering our employees to deliver exceptional customer experiences and drive business growth. As a Contact Center Representative I, you will play a vital role in achieving this goal by providing top-notch service to our customers. With a focus on teamwork, innovation, and continuous improvement, we strive to create...

What You'll Do: As a Call Center Representative, you will be responsible for handling inbound and outbound contacts, ensuring first call resolution and providing timely and professional support to our customers.">Key Responsibilities:">Handle inbound and outbound contacts in a courteous manner">Ensure first call resolution through effective problem-solving...

About the RoleAs a Customer Service Representative at OneMCI, you will be the primary point of contact for our customers, handling their inquiries, resolving their issues, and providing them with accurate and timely information about our products and services. You will work closely with internal teams to resolve complex customer issues and collaborate with...

**Company Overview:** Mass Markets is a leading organization in the industry, committed to providing exceptional customer experiences. **Job Description:** As a Contact Center Representative at Mass Markets, you will be responsible for handling inbound and outbound contacts in a professional manner. Your primary goal will be to ensure first call resolution...

About MCI CareersMCI Careers is a leading provider of business process outsourcing solutions, dedicated to delivering exceptional customer experiences. Our team is passionate about helping customers succeed and grow.Job SummaryWe are seeking a talented and customer-focused individual to join our team as an Entry-Level Contact Center Representative. This role...

Contact Center Agent RoleAt Mass Markets, we are committed to providing exceptional customer service and support. We are seeking a skilled and customer-focused Contact Center Agent to join our team. As a Contact Center Agent, you will be responsible for handling inbound and outbound calls, emails, and chats in a courteous, timely, and professional...

Customer Service Representative Job DescriptionMass Markets is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative at Mass Markets, you will be responsible for handling customer inquiries and concerns in a professional and timely manner. Your primary goal will be to ensure first call resolution through...

About the JobWe are seeking a highly skilled Contact Center Director to lead our team in delivering exceptional customer experiences. As a key member of our organization, you will be responsible for managing and developing supervisors and operational management to ensure seamless contact center operations.This is an exciting opportunity to join a fast-paced...

**Job Description:** Contact Center AgentAs a Contact Center Agent at Mass Markets, you will be the primary point of contact for our customers. You will handle incoming calls, respond to emails, and provide support via chat.Responsibilities:Respond to customer inquiries and issues in a timely and professional manner.Resolves customer complaints and concerns...

Job Title: Contact Center ManagerAbout MCIMCI is a leading business process outsourcing and software development organization. We are committed to creating a high-energy work environment that fosters innovation and growth.Job SummaryWe are seeking an experienced Contact Center Manager to oversee the management and development of supervisors and operational...

About the RoleMCI Careers is seeking a highly motivated Contact Center Supervisor to oversee the daily operations of our contact center and lead a team of agents. This role will focus on providing excellent customer service, resolving issues, and driving sales growth.Key Responsibilities- Supervise and manage a team of agents to ensure exceptional customer...

Key ResponsibilitiesThe Customer Service Team Lead will be responsible for:Leading a team of customer service agents to ensure that our clients receive exceptional serviceManaging metrics, performance criteria, policies, and procedures to improve call center productivity continuouslyMotivating and developing a team of customer service...

About the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Contact Center Professional. As a key member of our Contact Center, you will be responsible for providing exceptional customer service and support to clients across the country.Key Responsibilities:Provide timely and effective solutions to customer...

About the JobThis is an exciting opportunity to work with a leading company in the industry. As a Contact Center Specialist, you will have the chance to develop your skills, work with a diverse range of customers, and contribute to the growth and success of our organization.

Job DescriptionContact Center Director RoleMCI Careers is seeking a highly skilled Contact Center Director to join our team. As a key member of our operations leadership, you will be responsible for overseeing the daily management and development of supervisors and all operational aspects associated with contact center operations.The ideal candidate will...

Job OverviewAs a Contact Center Agent with MCI Careers, you will play a critical role in delivering exceptional customer experiences through various communication channels. You will be responsible for handling customer inquiries, resolving issues, and upselling/cross-selling products and services.This is an exciting opportunity to develop your skills and...