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Survey Research Specialist

2 months ago

Washington, Washington, D.C., United States Eliassen Group Full time

Eliassen Group is seeking a skilled Survey Research and Design Professional to support a federal contractor in enhancing the understanding of team dynamics within a military context. This role involves the design, development, and analysis of surveys aimed at capturing the organizational culture across various teams.

The successful candidate will be tasked with creating effective survey instruments, utilizing sophisticated statistical techniques, and applying market research methodologies to ensure the data's accuracy and relevance. The ideal applicant should possess a minimum of 10 years of pertinent experience with a BA/BS or 5 years with a master's degree.

This position demands a strong technical foundation in survey design, statistical evaluation, data visualization, and familiarity with survey tools such as Qualtrics and Medallia. A comprehensive understanding of survey methodologies, including sampling strategies, question formulation, and data gathering techniques, is essential. Candidates should demonstrate proficiency in both quantitative and qualitative research approaches, with the capability to analyze intricate data sets and extract significant insights.

Moreover, familiarity with A/B testing, experimental design, and principles of behavioral science is highly advantageous. Strong project management capabilities are necessary to ensure surveys are meticulously designed, executed, and analyzed within established timelines. Effective communication and collaboration with stakeholders are critical, as this role involves close interaction with various teams to customize surveys according to their specific requirements and to present findings in a clear and actionable format.

For candidates residing in the National Capital Region (NCR), a hybrid work environment is expected, requiring on-site presence 1-2 times per week as necessary. Candidates outside the NCR may work remotely.

Key Responsibilities

Project Planning and Management

  • Engage in the creation of user stories, sprint planning, and test case development within an agile project framework.
  • Prepare briefing materials to communicate results to federal client leadership.
  • Maintain project documentation, including agendas, minutes, Microsoft planner boards, and correspondence.
  • Facilitate client meetings as required.
  • Track all action items, client specifications, deliverables, and project plans throughout the project lifecycle.

Survey Design and Development

  • Complete necessary documentation for Institutional Review Board (IRB) and Privacy Approval processes to gain survey approval.
  • Design and develop comprehensive surveys to capture detailed and relevant data regarding organizational culture.
  • Implement best practices in survey methodology to ensure high response rates and data reliability while minimizing bias.
  • Conduct rigorous pre-testing of survey instruments to ensure clarity and effectiveness.
  • Collaborate with internal stakeholders to define survey objectives and appropriate sampling methods.
  • Continuously enhance survey design by integrating feedback from pre-tests and staying informed on advancements in survey methodologies.
  • Incorporate advanced techniques such as randomization and skip logic to improve data quality.
  • Ensure compliance with ethical standards and data privacy regulations in all survey instruments.

Survey Collection and Management

  • Oversee the deployment of surveys, ensuring timely and efficient data collection.
  • Implement robust management practices to maintain data integrity and confidentiality.
  • Troubleshoot technical issues related to survey administration.
  • Monitor response rates and implement strategies to enhance participation.
  • Document survey collection procedures to ensure transparency.
  • Coordinate with IT teams for seamless integration of survey tools with existing systems.
  • Conduct quality checks on incoming data to identify and rectify inconsistencies.

Survey Performance Monitoring

  • Utilize advanced statistical methods to analyze survey data and uncover insights.
  • Conduct A/B testing to evaluate the effectiveness of survey versions.
  • Generate detailed reports that provide actionable insights and recommendations.
  • Create dynamic visualizations and dashboards to effectively communicate findings.
  • Stay updated on trends in survey analysis and visualization techniques.
  • Collaborate with data analysts to integrate survey data with other organizational data sources.
  • Present findings to leadership and stakeholders through engaging presentations.

Qualifications

  • 10+ years of relevant experience with a BA/BS or 5+ years with a master's degree in survey design and analysis.
  • Proven experience in designing comprehensive surveys with high response rates.
  • Proficiency in statistical analysis using software such as SPSS, R, or SAS.
  • Experience in creating visualizations using tools like Power BI or Tableau.
  • Extensive experience with survey platforms such as Qualtrics and Medallia.
  • Strong communication skills for effective interaction with stakeholders.
  • Ability to manage multiple projects in a deadline-driven environment.
  • Proficiency in Microsoft Office applications for documentation and reporting.
  • Self-starter with the ability to work independently and collaboratively.
  • Knowledge of prototyping and requirement analysis.
  • Ability to build and maintain trusting client relationships.
  • Capability to support complex projects and meet deadlines.
  • Eligibility to obtain a Federal Public Trust clearance.

Preferred Experience

  • Experience supporting the US Coast Guard or related government agencies.
  • Understanding of project management methodologies and tools.
  • Ability to manage high-complexity projects within estimated timeframes.