Family Support Specialist

7 days ago


Worcester, Massachusetts, United States Centro Las Americas Full time
Job Summary

The Family Support Worker will provide direct case management services to program clients under contract with DCF. This includes identifying and accessing resources to support and assist program participants and their families, as well as maintaining direct communication with DCF staff and other stakeholders.

Key Responsibilities
  • Conduct assessments of families and/or adolescents to establish service plans with goals and objectives
  • Provide direct services to clients and families, including skills building, service connection and navigation, information and referral, and transportation and interpreter services as needed
  • Maintain accurate documentation of interactions with clients and family members, as well as case collateral and critical events
  • Participate in staff orientation and training, client performance and monitoring, and ensure adherence to service plans
  • Collaborate with DCF case workers and collaterals to provide comprehensive support to program participants and their families
Requirements
  • Bachelor's degree in Social Work, Human Services, Psychology, Sociology, or Social Rehabilitation preferred
  • Excellent written and oral communication skills, strong organizational skills, and ability to work independently and as part of a team
  • Ability to interact and work with parents successfully, with a demonstrated ability to provide culturally sensitive services
  • Physical demands include ability to be physically mobile, manual dexterity, and ability to lift and/or move up to 25 pounds
What We Offer

CENTRO is an equal opportunity employer and offers a competitive salary and benefits package, as well as opportunities for professional development and growth.



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